Use the Payments page to view details about your payments, including when a payment was created, status details, the amount and any warnings or cautions held against a payment. From the Payments page, you can access the Payment and Order Details pop-up box and view further information about a payment where you can capture, refund and cancel.
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Details in the Payments page are held and displayed at account level. Any changes are applied to the current account, which can be identified by the merchant code displayed in the information box at the top of the Payments page. If you have more than one merchant code you can change to another merchant code using the link in the status information box at bottom of the left-hand menu. For further details about merchant and administration codes, refer to the Merchant Interface Guide. |
Payments page - access and view payments
Payment and order details pop-up box - view full details of an individual payment
Filters - search for payments using a Filter
Cancel button - how to cancel (void) a payment
Capture - how to capture a payment
Refund button - how to refund a payment
Payment statuses - how to review payment status of a payment
Risk results - how to review risk results
Refused payments - review why a payment is refused
For an introduction to managing payments and orders, refer to the Introduction of this guide.
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