Page descriptions - Financial Status page

Use the Financial Status page to display information about your financial position for the current merchant code.

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

Page item

Description

Pending Authorisation, Authorisation and Capture Summary

This section displays summary details about open authorised and captured payments.

Pending authorisation does not apply to Worldpay merchants.

Authorised Transactions

Section that displays details for authorised payments.

Settlement Currency

Currency or currencies in which the acquirer will settle funds to the Worldpay payment service.

Amount

Total value of payments that are AUTHORISED. These are payments that have not yet progressed to any other statuses and are referred to as 'open payments'. The amount is displayed in the settlement currency.

The value in the Amount field should be regarded as an indicative amount. The value displayed is before transaction-level charges and currency conversion are applied.

Transfer Currency

 

The currency in which funds owed to you (the merchant) are paid.

The currency displayed is a link. Select the link to display batch details relating to authorised payments.

Amount

Total value of payments that are currently 'open', that is, are AUTHORISED but have not yet moved on to subsequent payment statuses. The amount is displayed in your transfer currency.

The amount displayed is a link. Select the link to display the  account batch details relating to authorised payments.

The value in the Amount field should be regarded as an indicative amount. The value displayed is before transaction-level charges and currency conversion are applied.

Captured Transactions

Section that displays details for captured payments.

Settlement Currency

Currency or currencies in which the acquirer will settle to the payment service.

Amount

Total value of payments that are CAPTURED. These are payments that have not yet progressed to any other statuses and are referred to as 'open payments'.

The amount is displayed in the settlement currency, or where applicable, settlement currencies.

The currency displayed is a link. Select the link to display batch details relating to captured payments.

The value in the Amount field should be regarded as an indicative amount. The value displayed is before transaction-level charges and currency conversion are applied.

Transfer Currency

 

The currency in which funds owed to you (the merchant) are transferred.

The currency displayed is a link. Select the link to display batch details relating to captured payments.

Amount

Total value of payments that are currently 'open', that is, are CAPTURED but have not moved on to subsequent payment statuses. The amount is displayed in your  transfer currency.

The amount displayed is a link. Select the link to display batch details relating to captured payments.

The value in the Amount field should be regarded as an indicative amount. The value displayed is before transaction-level charges and currency conversion are applied.

Total Captured Converted to Settlement Currency

The total value of payments that are currently at the CAPTURED payment status for all settlement currencies. The amount is displayed in your transfer currency.

The value in the amount field should be regarded as an indicative amount. The value displayed is before transaction-level charges and currency conversion are applied.

Total open pending authorisation, authorised and captured

The total of all open authorised and captured payments. The amount is displayed in the transfer currency.

The value displayed is before transaction-level charges and currency conversion are applied.

Transfer Summary

This section displays summary details of funds that are scheduled to be transmitted to your account and the date of transfer. Note that payment service charges and deductions that have been incurred are not displayed on the Financial Status page.

Full details of a transfer are detailed in the Transfer report sent to you by email at time of transfer. The report also references any relevant invoices. This gives you details of all charges and any funds that have been moved to or from your deposit and the total amount transferred to your bank account.

Next Transfer (date of transfer)

Scheduled date of next transfer.

Transfer Currency

The currency in which funds due to you (the merchant) are transferred.

The currency displayed is a link. Select the link to display information about the transfer including payment-level details.

Amount

The value that is currently calculated to be transferred to you on date of transfer.

The amount displayed in this field may change. For details about understanding transfer batches refer to Transfer summary.

The value displayed should be regarded as an indicative amount. See Note below.

A minus sign (-) indicates a negative balance. For example, a negative balance could occur if a refund amount is a larger than the total amount of purchase payments you have received.

The amount displayed is a link. Select the link to display information about the transfer including payment-level details.

Scheduled Transfer

Scheduled date of subsequent transfer. A number of scheduled transfers may be displayed.

Displays the amount that is currently due to be transferred to you. The value displayed should be regarded as an indicative amount. See Note below.

Transfer Currency

The currency in which funds due to you (the merchant) are transferred.

The currency displayed is a link. Select the link to display information about the transfer including payment-level details.

Amount

The value that is currently calculated to be transferred to you on date of transfer.

The amount displayed in this field may change. For details about understanding transfer batches refer to Transfer summary.

Displays the amount that is currently due to be transferred to you. The value displayed should be regarded as an indicative amount. See Note below.

The amount displayed is a link. Select the link to display information about the transfer including payment-level details.

Total to be transferred

 

Total amount of funds currently due to be transferred to you. This is the sum of the total amount displayed in the Next Transfer field and  Scheduled Transfer fields.

The Currency and Amount displayed are links. Select the link to display information about paid transfer batches.

Note that the values displayed in the Amount fields are net of transaction-level charges (Transaction Service Charges and Guarantee Service Charges (if applicable)) have been applied). You should, however, take into account any additional charges/adjustments to be made in your scheduled transfer of funds:

  • Funds Transfer Costs and VAT levied in your transfer invoice (you will not know these for sure until your transfer invoice is raised).
  • Any deposit corrections made as per your transfer report. You will not know this for sure until your next transfer.
  • The charges due in your next monthly invoice. For example, monthly/annual processing fees, refund and chargeback costs, risk management transaction charges (you will not know these for sure until your monthly invoice is raised).

Deposit

This section displays summary details about  your deposit.

Deposit Currency

Deposit currency displayed under Required Deposit, Current Deposit and Surplus/Shortfall fields.

The amount displayed is a link. Select the link to display reserve details and to link through to pay a deposit shortfall.

Deposit Amount

Deposit amount displayed under Required Deposit, Current Deposit and Surplus/Shortfall fields.

The amount displayed is a link. Select the link to display reserve details and to link through to pay a deposit shortfall.

Required Deposit

The deposit required by the payment service at date of last transfer.

Current Deposit

The current status of the deposit that you have paid the payment service at date of last transfer..

Surplus//Shortfall

Any surplus deposit funds that the payment service held or the deposit shortfall at last transfer date.

Invoices

This section displays summary details about weekly transfer and monthly invoices due.

Open Invoice Amount

Displays current status of any open invoices.

Invoice Currency

The currency in which your invoices are raised. This is usually the same as your transfer currency (that is, the currency in which you are paid).

Amount

The total amount of any open invoice amounts outstanding. Charges are automatically deducted at transfer and you need take no action.

The amount displayed is a link. Select the link to display open invoice, link through to display all invoices or pay an outstanding invoice amount.

Account Batch Status page

This page displays details of current batches. The details displayed on this page depend on whether the batches contain AUTHORISED payments, CAPTURED payments or are transfer batches that are due for transfer/have been paid.

Select the relevant link below to view details:

Page description - Account Batch Status (Authorised)

Use the Account Batch Status (Authorised) page to view daily account batch details for authorised payments. These are payments that are sent by the Worldpay payment service to the banking network for authorisation.

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

Page item

Description

Totals

The batch date indicating the date each batch was sent for authorisation.

The date displayed for each batch is a link. Select the link to display payment level, and summary level, details behind the original and open batches.

Total Payments

The total number of payments in each batch.  Also shows column total.

Open Payments

The total number of open payments in each batch (that is, authorised but not yet captured, cancelled or expired). Also shows column total.

The number displayed for each batch is a link. Select the link to display all open payments in the batch.

Original Balance

 

The total amount of all payments authorised. The amount is converted into the transfer currency in which you (the merchant) are paid. Also shows column total in transfer currency.

Note:  Where currency conversions are made, the values are indicative until the payments are settled.

Open Balance

The total amount of open payments for each batch converted to the transfer currency in which you (the merchant) are paid.  Also shows column total in transfer currency.

Note:  Where currency conversions are made, the values are indicative until the payments are settled.

 

 

Page description - Account Batch Status (Captured)

Use the Account Batch Status (Captured) page to view daily account batch details for captured payments. These are payments that are sent by the payment service to the banking network for capture.

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

Page item

Description

Totals

The batch date indicating the date each batch was sent for capture.

The date displayed for each batch is a link. Select the link to display payment level, and summary level, details behind the original and open batches.

Total Payments

The total number of payments in each batch. Also shows column total.

Open Payments

The total number of open payments in each batch, that is, captured but not yet moved to a subsequent status. Also shows column total.

The number displayed for each batch is a link. Select the link to display all open payments in the batch.

Original Balance

 

The total amount of payments captured in each batch converted to the transfer currency in which you (the merchant) are paid.  Also shows column total in transfer currency.

Note:  Where currency conversions are made, the values are indicative until the payments are settled.

 

Open Balance

The total amount of open payments of each batch converted to the currency in which you (the merchant) are paid.  Also shows column total in transfer currency.

Note:  Where currency conversions are made, the values are indicative until the payments are settled.

Page description - Account Batch Status (Total to be Transferred)

Use the Account Batch Status (Total to be Transferred) page to view paid transfer batches or those due for transfer.

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

Page item

Description

Date

Date the batch was settled.

The date displayed is a link. Select the link to display transfer details of this batch.

Batch Number

The number of the batch.

Note:  You will find the Batch ID essential to running some of the reports available to you via the Reports menu.

Currency or Paid

Indicates that the batch was paid, or if not yet transferred, displays the transfer currency.

Total Amount

If batch not yet transferred, displays the total amount available to be transferred in the transfer currency.

Page description - Payment Details for Batch

Use the Payment Details for Batch page to view open payments for your selected batch.

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

Page item

Description

Open Payments

This section displays the number of open payments in this batch.

Order Code

A unique ID given by the system to this payment.

The Order Code is a link. Select the link to access the Order Details page.

Amount

The amount of the open payment.

Note:  As the payment is not yet settled, this is an indicative amount only. The value displayed is before transaction-level charges and currency conversion which are applied at settlement.

Account Batch Details page (Balance Overview)

The Account Batch Details (Balance Overview) page displays details of current credits and debits for a particular batch and enables you to drill down to transaction-level details. The details displayed depend on whether the batch contains AUTHORISED payments, CAPTURED payments, is due for transfer or has been paid.

Select the relevant Balance overview link below to view details:

Page description - Account Batch Details page (Balance Overview) - Authorised

Use the Account Batch Details (Balance Overview) page to view summary details about a particular account batch at the AUTHORISED payment status. If required, you can access the individual payments that comprise the batch from this page.

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

Page item

Description

Batch Details

This section displays summary details about the batch.

Period Begin Date

Date and time the batch period began.

Period End Date

Date and time the batch period ended.

Settlement Currency Code

The currency in which you (the merchant) are paid.

Converted Open Balance Amount

The total open balance amount for this batch. The total open balance amount is displayed in your transfer currency. Displays 0 (zero) if there are no payments at the AUTHORISED payment status in this batch.

Note:  Values are indicative until the payments are settled.

Converted Open Balance Amount

This section displays a per currency breakdown of the Converted Open Balance Amount shown above.

Currency

The open balance in each of your settlement currencies for which an open balance exists. Is blank if there is no open balance amount.

Amount

The amount of the open balance. Displays zero if all payments have been captured, cancelled or expired.

Total Authorised  for Merchant per Currency

This section displays current credits and debits for the batch.

Payment

Displays payment status.

Credit

Total amount authorised, per currency, across all payments in this batch.

Debit

The value of payments that were originally authorised, but have now moved to subsequent statuses, such as, CAPTURED or CANCELLED.

The difference between the Credit and Debit columns will equate to the open balance for authorised payments that is displayed.

Payment Information

This section enables you to access payment-level details for the batch.

Select this button to display all payments that comprise the batch. This includes authorised payments that have moved to subsequent statuses in addition to open payments that remain at the AUTHORISED payment status.

Select this button to display only the open payments in the batch.

Select this button to open or save information displayed in the Account Batch Details page as a Microsoft Excel report.

Page description - Account Batch Details page (Balance Overview) - Captured

Use the Account Batch Details (Balance Overview) page to view summary details about a particular account batch at the CAPTURED payment status. If required, you can access the individual payments that comprise the batch from this page.

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

Page item

Description

Batch Details

This section displays summary details about the batch.

Period Begin Date

Date and time the batch period began.

Period End Date

 

Date and time the batch period ended.

Settlement Currency Code

 

The currency in which you (the merchant) are paid.

Converted Open Balance Amount

The open balance amount for this batch. The open balance is the amount that is at the CAPTURED status and has not yet been settled. The total open balance amount is displayed in the transfer currency. Displays zero if there are no payments at CAPTURED status.

Note:  Where currency conversions are made, the values are indicative until the payments are settled.

 

Converted Open Balance Amount

This section displays a per currency breakdown of the Converted Open Balance Amount displayed above.

Currency

Displays open balance in each of your settlement currencies for which an open balance exists. Is blank if there is no open balance amount.

Amount

The amount in the settlement currency. Displays zero if amount has been captured.

Total Captured  for Merchant per Currency

This section displays current credits and debits for the batch.

Payment

Displays payment status.

Credit

Total value captured, per currency, across all payments in this batch.

Debit

The value of payments that were originally captured, but have now moved to subsequent statuses, for example SETTLED or SENT_FOR_REFUND.

The difference between the Credit and Debit columns will equate to the open balance for captured payments.

Payment Information

This section enables you to access payment-level details for the batch.

Select this button to display all payments that comprise the batch. This includes captured payments that have moved to subsequent statuses, in addition to open payments that have not yet moved on.

Select this button to display only the open payments in the batch.

Select this button to open or save information displayed in the Account Batch Details page as a Microsoft Excel report.

Page description - Account Batch Details page (Balance Overview) - Amount to be Transferred

Use the Account Batch Details (Balance Overview) page to view more details about a transfer batch that is due for transfer. If required, you can use the Show all Payments button to view the individual payments in the batch.

The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.

Page item

Description

Batch Details

This section displays summary details about the batch.

Period Begin Date

Date and time the batch period began. This is the date when the batch was opened for collecting settled purchase payments, refunds and chargebacks.

Period End Date

Date and time the batch period ended, or if the transfer batch is still open, will end.

Settlement Currency Code

The currency in which you (the merchant) are paid.

Converted Open Balance Amount

The total open balance amount for this batch, that is, SETTLED but not yet paid to you. The value is displayed in your  transfer currency.

Settled payments are displayed net of transaction-level charges (that is, Transaction Service Charges and Guarantee Service charges (if applicable) have been included) Where currency conversions are made, the exchange rate is applied.

If the batch is still open for accepting settled  payments, then the amount displayed may increase on a daily basis. If the batch is closed to accepting settled payments, then refunds and chargebacks may still be added to batch. This means that the amount to be transferred to you may decrease. For further details about transfer batches, refer to Transfer summary.

Open Balance Amount

This section displays the total open balance amount in your transfer currency.

Currency

Your transfer currency.

Amount

The current total open balance amount for this batch. This is the amount to be paid in the transfer currency.

Total Amount to be Paid to Merchant per Currency

Displays credits and debits in your transfer currency.

Payment

Displays relevant payment status.

Credit

Shows the total amount SETTLED. Settled payments are displayed net of transaction-level charges (that is, Transaction Service Charges and Guarantee Service charges (if applicable) have been included). Where currency conversions are made, the exchange rate has been applied.

Debit

Displays all the known deductions to the value shown in the Credit column, for example, refunds and chargebacks.

Payment Information

This section enables you to access payment-level details for the batch.

Select this button to display all payments that comprise the batch.

Select this button to open or save information as a Microsoft Excel report.

Page description - Account Batch Details Page (Balance Overview) - Paid Transfers

Use the Account Batch Details (Balance Overview) page to view details of transfer batches that have been transferred and are now archived for a particular merchant code.

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

Page item

Description

Batch Details

This section displays summary details about the batch.

Period Begin Date

Date and time the batch period began.

Period End Date

Date and time the batch period ended.

Settlement Currency Code

The currency in which you (the merchant) are paid.

Converted Open Balance Amount

Balance is zero.

Open Balance Amount

This section is blank for paid transfers.

Currency

This field is blank.

Amount

This field is blank.

Total Amount to be Paid to Merchant per Currency

Displays credits and debits in your transfer currency for a paid batch.

Payment

Displays relevant event type.

Credit

Displays the total amount of SETTLED payments and any other credits made to your account, such as, credit notes and deposit surpluses.

Credits and debits detailed here will be reflected in your Transfer report.

Debit

Displays the deductions that have been made from the value displayed in the Credit column, such as invoices netted, refunds, chargebacks, deposit and the payment made to you.

The totals across the Credit and Debit columns will balance as funds have been transferred and all calculations made.

Credits and debits detailed here will be reflected in your Transfer report.

Payment Information

This section enables you to access payment-level details for the batch.

Select this button to display all payments that comprise the batch.

Select this button to open or save information as a Microsoft Excel report.

Page description - Deposit Overview for Merchant

Use the Deposit Overview page to view status of the reserves that comprise your deposit.

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

Page item

Description

Required

Displays the type of reserve or reserves for this merchant code:

  • Fixed Reserve

  • Dispute Reserve

For further details about reserves, refer to Your deposit

Actual

Displays details of all reserves at last transfer.

  • Required in Cash - total amount required by the payment service

  • Currently Held - total amount currently held

Shortfall/Surplus

Any shortfall or surplus.

Page description - Initiate Payment of a Deposit Amount

Use the Initiate Payment of a Deposit Amount page to enter details of the deposit amount you wish to pay.

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

Page item

Description

Amount to Pay   

Select the currency you want to pay in from the Currency drop-down list and then enter the amount you want to pay in the text box.

Select this button to proceed with the payment.

Page description - Open Invoices for Merchant

Use the Open Invoices page to view invoices that have not yet been paid.

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

Page item

Description

Invoice Number

Number of invoice.

Date Sent

Date invoice sent.

Currency

Currency that is used to bill you. This is usually your transfer currency.

Open Amount

 

Amount outstanding on invoice.

Select this button to open or save information as a Microsoft Excel report.

View all Invoices

Select view all invoices link to view available invoices (both outstanding and paid)

Page description - Invoices for Merchant

Use the Invoices for Merchant page to view all invoices on the system.

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

Page item

Description

Invoice Number

Number of invoice.

Date Sent

Date invoice sent.

Currency

Currency that is used to bill you. This is usually your transfer currency.

Amount

Total amount of invoice.

Open Amount

 

Amount outstanding on invoice (if applicable).

Select this button to open or save information as a Microsoft Excel report.

View all Invoices

Select view all invoices link to view available invoices (both outstanding and paid)

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