This chapter describes how to customise the emails produced by our payment service.
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An email messages_*.properties file contains the email messages for each of our supported languages. For details of our supported language versions, please refer to The message properties files. |
The topics listed below provide descriptions and examples of shopper and merchant emails.
Shopper confirmation email - making changes to our acknowledgement email.
Merchant confirmation email - adding text to the merchant's email.
Providing a support email address - add the email address of your support staff to the Shopper Confirmation Email.
Changing your email address - specify the email address to which Merchant Confirmation Emails are sent.
Troubleshooting customised emails - what to look for when something goes wrong.
Shopper Refund Email
Merchant and Shopper Chargeback Email