Repaired Auths Report

The Automatic Account Updater feature automates the process of obtaining updated account information. When your organization is enabled for this feature, the Worldpay system takes a number of actions to obtain the updated information on your behalf, based upon pre-defined rules. In addition, once updated information is stored in our database, transactions you submit with outdated information are automatically repaired. Transaction-level data is available for the previous 24 months only.

The Account Updater reports are only seen if your organization is enabled for the Automatic Account Updater feature and users have the appropriate permissions to View Account Updater Tab.

The Repaired Auths report provides a summary of authorizations repaired by Worldpay, and includes data such as total repaired authorizations and percentage of repaired authorizations that were approved against total repaired authorizations.

To access the Repaired Auths Report:

1. From the iQ Bar, click the Approvals icon and select AU Repair from the list of available reports, or from the Approvals Navigation bar. The Repaired Auths Report appears.

2. Specify the desired Date Range, Reporting Group, and Currency (if applicable), then click the View button to refresh the page.

   See Notes on Reporting Group Limits for information on the report groups shown in the Reporting Group drop-down selector.

3. Click the desired tab to change the presentation method of the granular data. Your options are:

   • Repaired Auths Report by Reporting Group (default)

   • Repaired Auth Report by Activity Date

   • Repaired Auth Report - All Currencies

   • Repaired Auth Report by Payment Method

4. If an amount in the fees column is shown as a hyperlink, click the amount link to view the Account Updater Fee Report.

The table below describes each of the fields in the Summary panel of the Repaired Auth Report.

Repaired Auth Report

Repaired Auths Report Summary Panel Field Descriptions

Field	Description
Total Auth Attempts	The total number of Authorization attempts for the designated Reporting Group and time period (even if not repaired).
Repaired Auths	The total number of Authorizations that Worldpay repaired for the designated Reporting Group and time period. Click the CSV Export icon () next to the Repaired Auths count to export Transaction-Level Repaired Auths. See Exporting Transaction-Level Repaired Auths.
Repaired Approved	The total number of the repaired Authorizations that Worldpay repaired and were approved for the designated Reporting Group and time period.
Repaired Approved %	The percentage of total repaired Authorizations that were approved compared to the total Authorizations that were repaired for the designated Reporting Group and time period.
Repaired Approved Amount/Value	The total amount of all the repaired authorizations that were approved for the designated Reporting Group and time period.
Fees	The total Account Updater fees (Repair fee and/or Match fee) charged by Worldpay for this group of Account Updater transactions. Click a hyperlink in the Fees column to navigate to the Recovery Cohort Report.
Closed/Contact Responses	The number of responses in the Account Updater XML Response that were either Response Code 501 or 504 (Account Closed or Contact Cardholder). This XML response is optional and configurable. Click the CSV Export icon () next to the Response Count to export the Extended Response Code Report. See Exporting the Extended Response Codes Report.