Exporting the Extended Response Codes Report

You can export a report in CSV format (30 days maximum) that provides information on Repaired Authorizations that originally received an XML extended response code of either 501 or 504 (Account Closed or Contact Cardholder). See the latest version of the Worldpay eComm cnpAPI Reference Guide for further information on the optional <extendedCardResponse> element.

If you require more than 30 days of data, you must export separate reports in 30-day increments.

To Export the Account Updater Extended Response Code Report:

1. From the iQ Bar, click the Approvals icon and select AU Repair from the list of available reports, or from the Approvals Navigation bar.

2. Specify the desired Date Range (30 days maximum), Reporting Group, and Currency (if applicable), then click the View button to refresh the page.

3. Click the CSV Export icon () next to the responses count in the Closed/Contact Responses Field. The File Download dialog box appears.

4. Choose an option as follows:

   • Open - opens the report in your default spreadsheet application (e.g., Microsoft Excel).

   • Save - saves the CSV file to your computer.

   • Cancel

The data listed in the table below are included in the file.

Extended Response Code Report Fields

Field	Description
Response Reason Code	The code representing the reason for the decline of the authorization (either 501 or 504).
Response Reason Message	The transaction response returned by Worldpay for this transaction (either The account was closed, or Contact the cardholder for updated information).
Card Type	The method of payment (Visa, Mastercard, etc.) for this transaction.
Merchant Order Number	The unique merchant-designated identifier for this transaction.
Response Date	The date when the transaction was processed by Worldpay.