Recurring Payments (FuturePay) Agreement Details Page Description

Use the Recurring Payments (FuturePay) Agreement Details page to view details of the agreement you have selected. This page also provides links other options within the Shopper Management System.

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

item

description

Select this button to display the Recurring Payments (FuturePay) Payments page. From here you can view payments that have been made so far as part of your agreement. This button is only displayed if one or more payments have been made under your agreement.

Select this button to display the Contact Details Update page. From here you can enter a new contact name, address, email and telephone number.

Select this button to display the Change Payment Details page. From here you can change credit/ debit card or bank account that your FuturePay payments are debited from. For more information, please refer to Change Payment Details.

Select this button to display theView Agreement Auditspage. From here you can view the history of changes to your FuturePay agreement. For more information, please refer to View Agreement Changes.

Select this button to return to the FuturePay Shopper Home Page. For more information, please refer to the FuturePay Shopper Home Page Description.

 

Regular/Limited  FuturePay Agreement Details

 

This area displays details of the agreement. For more information on the difference between Regular and Limited agreements, please refer to Agreement Types.

Agreement ID

 

The unique numerical reference identifying your Agreement. It is automatically generated by Worldpay at the time the agreement is created.

Merchant Reference

 

The most recent reference used by the online store to identify this agreement.

Merchant Name

 

The name of the online store as known to Worldpay.

Description

 

A description of the Agreement assigned by the online store when it was created.

Payment Currency

 

The currency to be used when debiting the credit/debit card by the payment amounts.

Payments from credit/debit card no

 

The number of the credit/debit card that will be debited by the payment amounts. Displays the first and last four (4) numbers. Only displayed if you pay by credit or debit card.

Credit/debit card expiry date

 

The expiry date of the credit/debit card in the format MM YY. Only displayed if your payments are debited from a  credit or debit card.

Time created

The date and time ( in GMT) at which the agreement was created.

Date of first payment

 

The date on which the first payment was made (or will be made if the agreement start date is in the future).

First payment

 

The amount of the first payment. This field is only displayed if you have a Regular agreement. For more information, please refer to Agreement Types.

Subsequent payments

 

The amount of each of the payments following the first payment. This field is only displayed if you have a Regular agreement. For more information, please refer to Agreement Types.

Interval between payments

 

The interval between payments, as specified by the online store at the time the agreement was set up. This field is only displayed if you have a Regular agreement. For more information, please refer to Agreement Types.

Individual payment amount limit

 

The amount limit for each individual payment (in the currency the payments are made in) as specified by the online store at the time the agreement was set up. This can be No Limit. This field is only displayed if you have a Limited agreement. For more information, please refer to Agreement Types.

Payment number limit

 

The limit on the total number of payments as specified by the online store at the time the agreement was set up. This can be No Limit. This field is only displayed if you have a Limited agreement. For more information, please refer to Agreement Types.

Minimum interval between payments

 

The minimum interval between payments, as specified by the merchant at the time the agreement was made. This can be No Limit. This field is only displayed if you have a Limited agreement. For more information, please refer to Agreement Types.

Agreement cancellation possible

 

The conditions under which the agreement can be cancelled. This is usually Any time. This field is only displayed if the agreement is active (has not been cancelled).

Information

This area displays information about the agreement. Here you can also cancel the agreement.

Agreement status

 

The current status of the agreement. This can be one of: Just Created, Operational, Complete, Cancelled by Merchant, Cancelled by Shopper, Awaiting Start Date, Attempt Limit Reached, Merchant Account Suspended, Shopper Card Expired and Waiting Validation Payment. For more information on payment statuses, please refer to View Agreement Status.

Payments made

The number of payments made to date.

Select this button to instruct the system to attempt to debit a payment. Once this has been done, Worldpay will attempt to debit payment within 24 hours. A further payment will be taken every consecutive day for each outstanding payment (for each scheduled payment that has been missed). This button is displayed only if Worldpay have unsuccessfully attempted to debit payment three (3) times.

Next Payment Due

The date the next payment will be taken unless the agreement is cancelled.

Select this button to cancel the agreement. This button is only displayed if the agreement has not been cancelled.

Contact Details

This area displays contact details for this agreement.

Name

 

The contact name, as entered when setting up the agreement or subsequently changed in the Shopper Management System.

House Name

 

The contact house name, as entered  when setting up the agreement or subsequently changed in the Shopper Management System.

Address

 

The contact address, as entered  when setting up the agreement or subsequently changed in the Shopper Management System, not including the, county/state, postcode, or country.

Town / City

 

The contact town/ city, as entered  when setting up the agreement or subsequently changed in the Shopper Management System.

County / State

 

The contact country or state, as entered  when setting up the agreement or subsequently changed in the Shopper Management System.

Postcode

 

The contact postcode, as entered  when setting up the agreement or subsequently changed in the Shopper Management System.

Country

 

The contact country, as entered  when setting up the agreement or subsequently changed in the Shopper Management System.

Telephone

 

The contact telephone number, as entered  when setting up the agreement or subsequently changed in the Shopper Management System.

Email Address

 

The contact email address, as entered  when setting up the agreement or subsequently changed in the Shopper Management System.

For more information, please refer to View your Recurring Payments (FuturePay) Agreement.

If you have any queries, please contact the merchant you shopped with.

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