Use the email alerts set up via the Merchant Interface to display details of the status of your payments.
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You will only receive merchant email notifications if you set them up using the Confirmation Details page on the Profile menu. The email address to which merchant notifications are sent is also set using this page. For further details, refer to Purpose and Use - Configuration Details. |
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You can make changes to the merchant email notifications by adding extra shopper details and some transaction-specific information. For further details refer to the Customising guide (Advanced). |
Authorised payment - view Merchant Confirmation email
Refunded payment - view Merchant Confirmation email
Refused payment - view Merchant Refusal Notification email
Request for information - view Merchant Dispute Notification email
Chargeback - view Merchant Chargeback Notification email
For an introduction to managing payments and orders, refer to the Introduction of this guide.
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