Purpose
You can use the following features and automated tools to prevent fraud:
- Capture Delay: Enables you to specify a delay between the authorisation of a payment and its capture (its actual payment). This provides you with additional time to assess whether a transaction may be fraudulent and to avoid the need to refund the cardholder if you decide not to fulfil the order.
- Cardholder Authentication: Verified by Visa, MasterCard SecureCode for MasterCard and Maestro, and American Express SafeKey are cardholder authentication schemes that enable cardholders to identify themselves by supplying a password when shopping online. By enrolling to authentication schemes, you can protect your business from certain fraud-related chargebacks.
- Liability Shift: Where you are protected from fraud-related chargebacks on Visa, MasterCard, Maestro and American Express transactions in scenarios where the cardholder did not make the purchase.
- AVS / AAV/ CVV2: Address Verification Service (AVS), Automatic Address Verification (AAV) and Security Code Verification (or Card Verification Value - CVV2) are checks offered by card issuers. These checks enable to confirm the identity of the shopper by comparing information entered by the shopper during the payment process with details held by the card issuer.
- Risk Management service: Provides additional information on the potential fraud risk of a transaction. The service monitors each transaction and provides automated alerts indicating possible/probable fraudulent transactions. You can use your business experience to tailor the Risk Management service settings to make it a more effective fraud checking tool. Additionally, the Risk Management service:
- Blocks transactions in which specific risk criteria are identified. For more information, see Blocked Transactions.
- Issued warning and caution alerts if inconsistencies or discrepancies are identified in a transaction. For more information, see What the Risk Management service Results Mean
- Merchant Guarantee: the Merchant Guarantee is a transactional guarantee, designed to give you protection against fraud-related chargeback costs, for example, when purchases are made with stolen credit cards. As part of this service Worldpay will reimburse the costs related to fraud chargebacks, provided that you have met the terms of the service.
For more information about these tools and features, see the appropriate guide.
If you suspect that a purchase might be fraudulent, ensure that you perform further manual procedures to check that the transaction is valid.
