For more information about Capture Delay, see the Payments & Orders Guide.
Capture Delay enables you to specify a delay between the authorisation of a payment and its capture. This can be helpful when determining whether you should fulfil an order since it allows you time to assess a transaction.
When a payment has been delayed in this way, it means that the funds have been reserved by the card issuer, but they will only be transferred either:
At the end of the delay period when an automatic delay expires, if you are using automatic capture.
When you manually capture the payment using the Merchant Interface.
If you have Capture Delay enabled (with automatic capture), and you decide not to proceed with an order you must promptly cancel the payment manually with the Merchant Interface.
You can use the Merchant Interface to activate the automatic capture delay for credit card payments and certain ELV payments (used in some European countries), and to set the number of days delay for the automatic capture. To avoid the risk of authorisations expiring, check that you use an appropriate length of the delay period.
This feature depends on the ELV acquirer, and has to be activated for you by Worldpay.
We recommend no more than 5 days delay for the automatic capture. However, some card issuers/types can time-out in a shorter period of time.
If you use a delay, but want to switch off automatic capture, you will have to capture each payment manually with the Merchant Interface.
Once again, you should take care with the length of the delay to avoid the risk of authorisations expiring.
After an authorisation has expired, capture is no longer possible and the order has to be re-authorised, which means that it will have to be re-submitted to our payment service and authorised once again by the card issuer.
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