Introduction - customising the Payment Service pages

This section describes the structures and properties of the files used to build the Payment Service pages.

You can customise the Payment Service pages by directly modifying these files. This method of customising enables you to make more detailed changes and to have more control over the Payment Service pages than is possible with the Payment Page Editor alone.

Briefly, to customise the files:

1. You will first need to download the default versions from our payment service.

2. Edit them as required using a text editor.

3. Upload them to the Test environment using the Payment Page editor.

For more information, please refer to the sections Downloading the Payment Service page files and Uploading Customised Files.

Please refer to the followings topics for further information about customising the Payment Service files.

HTML Payment Service pages - the structure of the Payment Service pages and the HTML files used to build them.
Property Files - property values you can change are stored in files that you can download.

Please note that you will need expertise with IT techniques as well as HTML coding for this kind of customisation.

Please note that we need to keep some control over the display of our Payment Service pages, and we have to protect some items/areas from customisation. Accordingly, some properties, such as the banner properties, cannot be changed.

If there is a particular customisation that isn't mentioned then please contact customerservices@worldpay.com to see if we can assist.

Message Files - Language Versions - adding languages and changing the messages in message properties files.
Using Parameters and Tags - useful ways of customising the Payment Service pages and adding information.
Emails - customise the emails produced by our payment service.
Shopper Contact Details - pre-fill the Payment Page with shopper details and bypass the Payment Selection page.
Example Payment Pages and Emails - examples of standard and customised Payment Service pages and emails.

All of this information is available online when you are using the Merchant Interface. To access it online select the Help button (the ‘question mark’ icon ) displayed in the top right corner of each Merchant Interface page.

You can also navigate through this guide using the contents list on the left side. This list can be toggled on or off by means of the Show/Hide Full Guide hotspots under the main pictures on each page.