Uploading customised files

After you have downloaded the files and have customised them, you will then need to upload them to your Test environment for the installation you are customising.

To upload your files:

1. Log on to the Merchant Interface, and select the Installations option to open the Installations page.

2. Open the Payment Page editor.

3. Select the File Management option from the File menu.

4. Use the Browse button to locate the files you want to upload, then select the Upload button.

For details about using the Payment Page editor, please refer to the Customising Guide (Standard).

Please note the following points.

File names are case-sensitive and must be in an alphanumeric format, no longer than 255 characters and should not contain special characters including hyphens.
All file extensions (such as .html, or .gif) need to be correct, so if you enter 'htm' rather than 'html' as the file extension, then the file will not be correctly named.
If you do not name the uploaded file correctly, then our payment service will be unable to find the required file when building and operating your Payment pages; and so we will substitute our standard file if needed (that is, the default version that we initially supplied).

Supported file types

The types of files that you can upload are listed in the following table.

File extension	File MIME type
bmp	image/bmp
comp	text/html text/plain
css	text/css text/plain
gif	image/gif
htm	application/xhtml+xml text/html text/plain
html	application/xhtml+xml text/html text/plain
ico	image/bmp image/gif image/x-icon
jpeg	image/jpeg
jpg	image/jpeg
png	image/png
properties	text/html text/plain
templ	text/html text/plain
text	text/plain
tif	image/tif
txt	text/plain
xml	application/xml text/xml

Server space and file size

The limits to the number and size of files you can upload to your installation area within our secure server are shown below:

the maximum recommended size of file that you can upload is 500 KB
the default space allocation per installation is: 1.5 MB

These size limits should enable you operate most types of website shop, and to support various language versions of the Payment Service pages.

Please avoid using large files, as these increase the time it takes for your Payment page to load into a shopper's browser.