Payment Details

What you see on the Payment tab depends on the Payment Type or Wallet Type.

Wallet Type

Applies to V.me by Visa or PayPal payments. This shows the type of digital wallet used in the transaction.

More digital wallets are coming in future.

PayPal Order Number

This shows the order number which is generated by PayPal.

Payment Type

This shows the method of payment used for the transaction. For example, it shows you if a Mastercard Credit Card or a Visa Debit Card was used. What you see on the Payment tab depends on the Payment Type, because different payment types give us different information.

Card Number & Expiry Date

This shows the first four and the last four digits of the card number, and the expiry date of the card used for this transaction. The remaining digits aren't displayed because this is a requirement of the Payment Cards Industry Data Security Standards (PCIDSS).

Transaction Source

This gives you an indication where the transaction came from.

Transaction Source

Description
PayByLink This is an e-commerce transaction created inside the Business Manager's PayByLink page.
eComm from Installation ID - XXXXX This is an e-commerce transaction, processed through the installation ID shown. Usually created on your website.
Virtual Terminal This is a MOTO transaction created inside the Business Manager's Virtual Terminal page.
FuturePay agreement - XXXXX This is a FuturePay recurring payment or scheduled payment, related to the agreement number shown.

Cart ID

This shows you the reference number sent to us by your e-commerce shopping cart.

Customer IP Address

This shows you the Internet Protocol (IP) Address of the device used for the transaction. If you have the Risk Management Service and you think that transactions from a particular IP address might be fraudulent, then you can use details held in the Transaction IP Address field to block any more transactions from that IP address. To learn how to block IP addresses, see the Risk Management Service Guide.

Card Issuing Country

This shows the country where the card was issued. This is checked against the Customer IP Address to see if they match, and the results are shown in the Country IP Matched check. Click here for more information.

Current Transaction Value

This shows you what the transaction is currently worth to you, in the customer's Payment Currency. It takes into account any refunds or chargebacks made since the transaction was Captured or Settled / With Acquirer.

Order Description

This shows you details of the order placed, which comes from your website. It describes a single total purchase rather than a series of items in a shopping cart. For MOTO and PayByLink transactions, this will show what was entered in Business Manager when the order was created.

To learn about the risk information on the Payment tab, click here.