Exporting Declined Transaction Data
You can export single-day transaction-level data to a CSV file (e.g., Microsoft Excel) for each category of Declined Transaction in the report by clicking the CSV Export icon (
) in the desired field. If the option to export is available, the CSV Export icon is available and active (not grayed-out). Transaction-level data is available for export for the previous 24 months only.
To export transaction-level data from the Declined Transaction report:
-
From the iQ Bar, click the Operations icon and select Declined Transaction Summary from the list of available reports, or from the Operations Navigation bar. The Declined Transactions report appears.
-
Select the desired Date Range and click View to refresh the page.
-
Click the CSV export icon (
) next to the declined transaction count in the desired field. Click the export icon in the Total Transactions field for all declined transactions. -
If the CSV export icon is grayed-out, adjust your date range for a single day no earlier than 24 months prior to today. Depending upon your browser, the File Download dialog box may appear.
-
Choose an option as follows:
-
Open - opens the report in your default spreadsheet application (e.g., Microsoft Excel).
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Save - saves the CSV file to your computer.
-
Cancel
-
The data listed in the table below are included in the files.
See Notes on Microsoft Excel for information on the presentation of certain data fields in exported files.
|
Field |
Description |
|
Worldpay Payment ID |
The unique identifier automatically assigned by Worldpay for this transaction. |
|
Batch ID |
The unique identifier automatically assigned by Worldpay for the batch associated with this transaction. |
|
Session ID |
The unique identifier automatically assigned by Worldpay for the session associated with this transaction. |
|
Txn Type |
The type of transaction you were attempting to perform (e.g., deposit, refund, etc.). |
|
Merchant ID |
The unique identifier automatically assigned by Worldpay. |
|
Response Reason Code |
The three-digit transaction response code returned by Worldpay for this declined transaction. |
|
Response Reason Message |
The transaction response message returned by Worldpay for this declined transaction. |
|
Organization ID |
The unique identifier for your organization. |
|
Category ID |
The Worldpay-generated identifier for the Reporting Group. |
|
Reject Type |
The reason the transaction was rejected (Real-time Decline, Tied Decline, or Duplicate). |
|
Dupe_Txn_ID |
The transaction ID of the original transaction, if this a duplicate. |
|
Amount |
The total dollar amount of the transaction. |
|
Purchase Currency |
The currency used for the purchase, designated by the three-letter abbreviation of the currency (e.g., USD, EUR, CAD). |
|
Post Day |
The date the funds from the original transaction appeared as accepted, or recognized. |
|
Reported Time stamp |
The date and time of the declined or rejected transaction was processed by Worldpay. |
|
Payment Type |
The method of payment (VI=Visa, MC=Mastercard, etc.) for this transaction. |
|
Reporting Group |
The Reporting Group category to which this transaction belongs. |
|
Merchant Order |
The unique identifier specified by your organization. Typically, this is the order number. |
|
Merchant_TXN_ID |
The identifier specified by the merchant for this transaction. This value corresponds to the id attribute (id="value") of the transaction and is used with Online transactions for Duplicate Transaction Detection. |