Case Detail Associated Transaction Stream
The Case Detail Associated Transaction Stream panel shows a chronological list of transactions associated with the current transaction. This includes transactions associated with chargebacks received on an old deposit that was deleted from our systems. This panel is identical to the Transaction Detail - Associated Transaction Stream panel. The table below describes all possible fields.
Note the following features:
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The current transaction is highlighted in the Associated Transaction Stream panel.
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If the authorization is successful, a check mark () appears next to the Authorization row in the Associated Transaction Stream.
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If a transaction was ‘fixed’ by Account Updater, a wrench icon () appears next to the Authorization row in the Associated Transactions panel. The reversed Account Updater icon () indicates that Account Updater links were broken for this transaction. See Breaking an Account Updater Link for more information.
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Each associated transaction includes a hyperlink to the detail page (Transaction Detail or Chargeback Case Detail) for that transaction. There are no links available for Direct Debit returns or PINless Debit Adjustments.
Case Detail - Associated Transaction Stream and Purchase History Panel
Field |
Description |
Type |
The type of transaction(s) associated with the current (highlighted) transaction:
Gift Card Transaction Types:
|
ID |
The ID of the associated transaction, either:
Click the hyperlink to see the Transaction Detail or Case Detail screen for that transaction. There is no link for Direct Debit (eCheck) Returns or PINless Debit Adjustments as there is no detail page for these type of transactions. |
Date |
The date relating to the associated transaction. For these transaction types, the date is as follows:
|
Amount |
The amount relating to the transaction. In general:
|