Transaction Detail - Associated Transaction Stream

The Associated Transaction Stream data panel provides a chronological list of transactions associated with the current transaction. Note the following features:

  • The current transaction is highlighted in the Associated Transaction Stream panel.

  • If the authorization is successful, a check mark () appears next to the Authorization row in the Associated Transaction Stream.

  • If a transaction was ‘fixed’ by Account Updater, a wrench icon () appears next to the Authorization row in the Associated Transactions panel. The reversed Account Updater icon () indicates that Account Updater links were broken for this transaction. See Breaking an Account Updater Link for more information.

  • Each associated transaction includes a hyperlink to the detail page (Transaction Detail or Chargeback Case Detail) for that transaction. There are no links available for Direct Debit (eCheck) returns or PINless Debit Adjustments.

  • For associated chargebacks, if a representment or pre-arbitration was successful, a thumbs-up icon ( ) appears next to the Case ID/Transaction ID on your first response to the chargeback. This indicates that the chargeback case was resolved in your favor. A thumbs-down icon () indicates that the chargeback was won by the customer.

 

The table below describes all possible fields.

Transaction Detail - Associated Transaction Stream and Purchase History Panel

Transaction Detail - Associated Transaction Stream Field Descriptions

Field

  • Push to Card

Amount

The amount relating to the transaction. In general:

  • Negative amounts are shown if the associated transaction is a Void, Refund, First Chargeback, or (Pre-)Arbitration Chargeback.

  • Italicized amounts are shown if the associated transaction is either not yet available or the transaction was conveyed.

For these transaction types, the amount shown is as follows:

  • Authorizations, eCheck Verifications - the approved amount if the authorization or verification was successful. If the authorization or verification failed, the requested amount is shown.

  • Authorization Reversals - the requested amount to be reversed upon approval is shown.

  • Deposits, Refunds, eCheck Deposits, and eCheck Refunds - the settled amount of the transaction. If the deposit is conveyed or not delivered (not yet available), the purchase amount is shown.

  • Voids - the negative purchase amount of the associated, but not yet settled, deposit or refund transaction. If the void was unsuccessful, “Unsuccessful” is shown.

  • Retrieval Requests - “N/A” is shown.

  • First Chargebacks, Chargeback Representments and Pre-Arbitration Chargebacks - the negative amount of the inbound first chargeback.

  • eCheck Returns - the negative amount of the eCheck return.

  • PINless Debit Adjustments - the amount of the adjustment (either negative or positive).