Void Transactions (Online Only)
You use a Void transaction to cancel a settlement transaction prior to us delivering the transaction to the card brands (see Multiple Daily Delivery). You can void Capture, Credit, and Sale transactions. Also, if you use Recycling Engine, you can use the void transaction to halt the recycling of a sale transaction. In this case the response may include the recycling element. (see Using Void to Halt Recycling Engine).
Before submitting a Void, please allow a minimum of 60 seconds to elapse after submitting the transaction you wish to void. This timing ensures our system fully records the first (to be voided) transaction in our database. Do not use Void transactions to void an Authorization. To remove an Authorization use an Authorization Reversal transaction (see Authorization Reversal Transactions
If you attempt to void a transaction after the cutoff time, the system returns a response code of 362 and the message, Transaction Not Voided - Already Settled. In this situation, you can cancel the original transaction by using its reverse transaction, as shown in TABLE 3-2 Cancelling a Transaction That Cannot Be Voided.
TABLE 3-2 Cancelling a Transaction That Cannot Be Voided
|
If you had originally sent this transaction... |
Cancel it by using this transaction... |
|---|---|