Financial institutions often have a time limit for the maximum delay between authorisation and capture processing. When setting a capture delay, generally, it is wise to capture within a 4-day period from authorisation.
Use the Configuration Details page to set up a capture delay or set to off. For new merchants, the Payment Service sets your capture delay at 0 (zero) by default. This means there is no capture delay and capture takes place immediately after authorisation of a payment. You can change the default at any time by using the functionality on this page.
1. Login to the Merchant Interface using your username and password.
2. Select the Profile option from the left-hand menu in the Merchant Interface, then select Configuration Details. The Configuration Details page opens. Note that if you have more than one account, and have not yet chosen a merchant code, you are asked to select one before accessing this page.
3. Navigate to the Payment Service Details section.
4. From the Capture Delay drop-down menu, select the capture delay option of your choice from the following options:
0 (zero) - no capture delay
1 - 14 days - sets a capture delay in number of days
Off - turns the capture delay off. This means you must manually capture payments by using the Capture button in the Payment Details pop-up box or the Bulk Capture facility.
5. Select the Save button that is displayed within the Payment Service Details section.
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Financial institutions often have a time limit for the maximum delay between authorisation and capture processing. When setting a capture delay, generally, it is wise to capture within a 4-day period from authorisation. |
Refer to the Capturing Payments section in the introduction for further details about capture delay.
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