Set up the email notification address for purchase payments

Use the Configuration Details page on the Merchant Interface to set up your (the merchant's) email notifications for the current account.

Email notifications enable you to view payment details via email. You will receive an email notification for payments that are at the AUTHORISED, REFUSED and SENT_FOR_REFUND payment status. The email is sent to the email address specified in the Email Address for Receipts field.

To set up an email notification:

1.       Login to the Merchant Interface using your username and password.

2.       Select the Profile option from the left-hand menu on the Merchant Interface, then select Configuration Details. The Configuration Details page opens. Note that if you have more than one account, and have not yet chosen a merchant code, you are asked to select one before accessing this page.

3.       Navigate to the Email Address Configuration section.

4.       Select the Yes radio button under the Send Automatic Email Receipts for Purchase Payments field.

5.       Enter the email address that you want the email notification to be sent to in the Email Address for Receipts text box.

6.       Optionally, enter a relevant email address in the Merchant support email address quoted in shopper receipts field.

7.       Select the Save button that is displayed within the Email Address Configuration section.

You can also set up email notifications for Request for Information (RFIs) and chargebacks. For more details, refer to Set up email notifications for disputed payments.