About this guide

This guide describes the lifecycle of a payment and the facilities available on the Merchant Interface that enable you to successfully process transactions.

Audience

Print this Guide

A copy of this Help system is available in Adobe's Portable Document (PDF) format. You can download the file and then print it on your own printer. To download the PDF file please visit: www.worldpay.com/support/guides

Changes to the guide

Version

Change Description

Date

Affected Pages

5.1

Improved description of Refund process

Fixed broken links to external guides

August 2014

Refund a payment

5.0

Worldpay rebranding. Also added new payment statuses.

July 2014

Rebranded all pages.

Payment statuses added to tm1040: REFUND_FAILED, DISPUTE_EXPIRED, DISPUTE_RESERVE_RELEASED, DISPUTED_FUNDS_HELD, DISPUTED_FUNDS_RELEASED.

4.3

New fields and options added relating to V.me payments.

Added new fields and options relating to MasterPass digital wallet payments.

May 2014

tm5130.html, tm5542.html, tm5550.html

Description - Payments page, Description - Configuration Details page

4.2

Added new fields and options relating to V.me by Visa digital wallet payments.

Added information about new fields relating to American Express Advanced Verification (AAV).

August 2013

V.me: Description - Payments page, Set up Merchant Logo for V.me interface, Description - Configuration Details page.

AAV: Description - Payments page

4.1

Information about the transfer delay has been updated to reflect a shorter transfer delay for most merchants.

January 2012

What payment statuses are reported?

4.0

Gateway and guide name added to navigation path.

December 2011

All pages

3.0

WorldPay rebrand.

July 2011

All pages

Copyright

© Worldpay 2014. All rights reserved.

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Worldpay, the logo, and any associated brand names are all trade marks of the Worldpay Group of companies.