You can create and maintain a referral list of cardholder's names that you believe could be suspicious or known to be used in fraud attempts by using the Card/Account Holder Name Referral List.
1. Login to the Merchant Interface using your username and password.
2. Select the Risk Management option from the left-hand menu to open the Risk Management page.
3. In the Referrals List section of the page, select the pencil symbol 
in the Card/Account Holder Name Referral List row. This opens an edit page from where you can view your referral list and add or delete entries. Note if you have more than one merchant code and have not yet selected a merchant code you will be asked to do so at this point.
To insert a name in the referral list - enter the name you want to block in the text box, then select the Insert button. The name is displayed in the Currently Blocked Names Referral List. For rules relating to adding names to this referral list, refer to Name blocking rules.
To delete a name in the referral list - select a word (to highlight it) in the Currently Blocked Names Referral List and then select the Delete button.
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The name is saved in lower case characters. When the Risk Management checks are run, a shopper's payment attempt will fail this check if the card/account holder name in the transaction details matches those held on this referral list. A payment status of REFUSED will be assigned. Details you add in this referral list will be applied immediately by the Worldpay system. |
For full details of using this page, refer to Page description - card/account holder name.
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