This referral list enables you to add/remove email addresses that you suspect are fake or fraudulent.
1. Login to the Merchant Interface using your username and password.
2. Select the Risk Management option from the left-hand menu to open the Risk Management page.
3. In the Referrals List section of the page, select the pencil symbol in the Email Address Referral List row. This opens an edit page from where you can view your referral list and add or delete entries. Note if you have more than one merchant code and have not yet selected a merchant code you will be asked to do so at this point.
To insert an email address, enter an email address in the text box, select the Insert button. The email address is displayed in the Current Shopper Email Addresses Referral List below. Note you may use the wildcard '*' to block a complete email domain. For example, to block all email addresses from the smith.com domain enter *@smith.com.
To delete an email address, select an email address in the Current Merchant Email Address Referral List (to highlight it) and then select the Delete button.
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When the Risk Management checks are run, a shopper's payment attempt will fail this check if the email address in the transaction details matches those held on this referral list. A payment status of REFUSED will be assigned. Details you add in this referral list will be applied immediately by our payments service. |
For full details of using this page, refer to Email address referral list - page description.