Adopt an order acceptance procedure, which includes an accept, review and reject process. There should be no doubt about which orders can be filled immediately and which should be reviewed. You could include some or all of the following:
establish the criteria for which orders you will accept - for example, orders below £15 where both Address Verification and Card Security Code match
establish the criteria for which orders should be reviewed – for example, all orders over £75, and all orders with either Address Verification or Card Security Code mismatch
establish the criteria for which orders should be rejected – for example, all orders over £75 where both Address Verification and Card Security Code mismatch and the delivery address differs from the billing address.
Capture delay can be used to provide additional time for you to check orders before capturing the payment.
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