You should define the fraud risks specific to your business and use them when developing your managing fraud procedures. The risks will depend upon various factors, for example, the type of business or industry you are in, the type of goods or services you supply, their price level, and the countries you deliver to.
You are at greater risk from fraud if you supply high value, branded or otherwise easily traded consumer products that are easy to transport and store.
New enterprises that are not well known retailers also tend to attract fraudsters, who speculate that the merchants will be inexperienced. Similarly, in the service industries, those services that seem easy to deny having been booked or received also rank highly for fraud risk.
You can consider many areas, some of which are as follows:
Your order acceptance risks. For example, you can review all orders above a certain amount.
Your delivery risks. For example, you can only provide immediate shipping to trusted shoppers such as those who have traded with you and have a good record, or you can decide to immediately ship all orders below a certain value if the automated tools do not provide alerts.
Your chargeback history. If you are experiencing too many chargebacks we recommend that you reassess your existing procedures and adopt procedures to review your chargeback history at regular intervals.
High chargeback/fraud levels could affect our ability to provide you with a payment service, because of card programs rules relating to excessive chargebacks/frauds.
|
|
Feedback |
|
Glossary | File Name: Define your risks.html | © Worldpay Limited |