Transfer Report introduction

We transfer any funds due to you into your bank account on a weekly basis, or according to your agreement with us. The details of the transfer appear in a Transfer report. This is emailed to you during the week that the transfer is made.

The Settled Purchases Between field at the top of the report, shows the relevant period..

Batch ID

Each transfer report has a Batch ID. This is a unique number, displayed near the top of the report, which identifies the Transfer batch referred to in the report. It is also a way of identifying the transactions within the transfer batch.

You need this Batch ID if you contact us about a Transfer report, or when searching for reports held on the system. If you do not know the relevant batch number, complete the steps given in Generating a Transfer Batch Report. Make sure you select 0 as the Batch ID, to display details of all batches. As an alternative, see the page where all paid batches are listed: 1.      Select the Financial Status page from the left-hand menu. 2.      Find the Transfer Summary. 3.      Select the Transfer Currency or Amount hyperlink in the Total to be Transferred field. The Account Batch page displays, which includes details of all transfer batches.

What details does the report include?

The report includes details of:

• transactions for the period including:

• Settled purchases

• Refunds

• Chargebacks

The total transaction value is displayed in the Gross Transaction Value field.

• Any charges
  Our charges and deductions for services are detailed in Weekly and Monthly Invoices. The relevant invoice numbers are listed for easy reference.

• any Deposit Corrections made in this transfer

• the total value that has been paid into your bank account. This is displayed in the Payment to Merchant Initiated field.

For details of fields, refer to Field Descriptions.

Full details are available about the payments that make up each transfer in the Transfer Batch Report. This report is available from the Reports menu in the Merchant Interface.

What if there is a negative balance?

If a merchant code has a negative balance then you will still receive a Transfer report for that week notifying you of your current financial position. The negative balance will be reflected in the deposit that we hold for you. You may have a negative balance when there are special debits, chargebacks or refunds on your account and so on.

What if a merchant code is suspended for transfer?

If a merchant code is suspended for transfer then you will still receive a Transfer report notifying you of your current financial position. A merchant code may be suspended for a number of reasons, for example, if we suspect the account has been the target of fraudulent activity. Any balance for the merchant code (either negative or positive) is transferred to your deposit. This will be reflected in your Transfer report as a deposit correction.

What if the value of the batch does not meet the minimum transfer amount?

If a minimum transfer amount has been set for the merchant code and this amount is not met then you will still receive a Transfer report notifying you of your current financial position. The minimum transfer amount is the least amount we will send to you. The default transfer amount is GBP10 (or equivalent for other currencies). Any funds due are added to the next transfer batch and will be received at the next transfer date.