About this guide

This guide tells you how to use the Merchant Interface, and describes the functionality it offers and the information it provides. It explains how to manage user accounts, and handle accounting and reconciliation. Finally, it describes the reports available and how to generate them.

Audience

Read this guide if you use our payment service to process payments, or handle accounting and reconciliation.

This guide assumes that you are familiar with the basics of our service. You should also read any relevant parts of other Worldpay documentation, as required. This guide provides details, as appropriate.

Changes to the guide

Version	Change description	Date	Affected Pages
5.2	Updated Reporting section to include changes to report names, descriptions and functionality	October 2015	Reporting section
5.1	Re-edited to reflect the new tone of voice Re-edited to incorporate these documents: User Management Guide Accounting & Reconciliation Guide Reports Guide New content added and improved throughout. In particular: Reporting Payments and orders Accounting and reconciliation	December 2014	All pages
5.0	Worldpay rebrand	May 2014	All pages
4.1	Corrected the time zone to UTC	September 2013	The Orders Page
4.0	Updates to information about refunds and chargebacks to reflect the addition of alternative payment methods.	March 2012	mai5401.html, mai5403.html, mai5900.html
3.0	Worldpay rebrand	July 2011	All pages

Copyright

This document and its content are confidential and proprietary to Worldpay and may not be reproduced, published or resold. The information is provided on an “AS IS” basis for information purposes only and Worldpay makes no warranties of any kind including in relation to the content or suitability. Terms and Conditions apply to all our services.

Worldpay (UK) Limited (Company No: 07316500/ FCA No: 530923), Worldpay Limited (Company No: 03424752 / FCA No: 504504), Worldpay AP Limited (Company No: 5593466 / FCA No: 502597). Registered Office: The Walbrook Building, 25 Walbrook, London EC4N 8AF and authorised by the Financial Conduct Authority under the Payment Service Regulations 2009 for the provision of payment services. Worldpay (UK) Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activities.

Worldpay, the logo, and any associated brand names are all trade marks of the Worldpay Group of companies.