Use the Financial Status page to display information about your financial position for the current merchant code.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
Page item |
Description |
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Pending Authorisation, Authorisation and Capture Summary |
This section displays summary details about open authorised and captured payments.
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Authorised Transactions |
Section that displays details for authorised payments. |
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Settlement Currency |
Currency or currencies in which the acquirer will settle funds to the Worldpay payment service. |
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Amount |
Total value of payments that are AUTHORISED. These are payments that have not yet progressed to any other statuses and are referred to as 'open payments'. The amount is displayed in the settlement currency. The value in the Amount field should be regarded as an indicative amount. The value displayed is before transaction-level charges and currency conversion are applied. |
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Transfer Currency
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The currency in which funds owed to you (the merchant) are paid. The currency displayed is a hypertext link. Select the link to display batch details relating to authorised payments. |
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Amount |
Total value of payments that are currently 'open', that is, are AUTHORISED but have not yet moved on to subsequent payment statuses. The amount is displayed in your transfer currency. The amount displayed is a hypertext link. Select the link to display the account batch details relating to authorised payments. The value in the Amount field should be regarded as an indicative amount. The value displayed is before transaction-level charges and currency conversion are applied. |
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Captured Transactions |
Section that displays details for captured payments. |
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Settlement Currency |
Currency or currencies in which the acquirer will settle to the payment service. |
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Amount |
Total value of payments that are CAPTURED. These are payments that have not yet progressed to any other statuses and are referred to as 'open payments'. The amount is displayed in the settlement currency, or where applicable, settlement currencies. The currency displayed is a hypertext link. Select the link to display batch details relating to captured payments. The value in the Amount field should be regarded as an indicative amount. The value displayed is before transaction-level charges and currency conversion are applied. |
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Transfer Currency
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The currency in which funds owed to you (the merchant) are transferred. The currency displayed is a hypertext link. Select the link to display batch details relating to captured payments. |
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Amount |
Total value of payments that are currently 'open', that is, are CAPTURED but have not moved on to subsequent payment statuses. The amount is displayed in your transfer currency. The amount displayed is a hypertext link. Select the link to display batch details relating to captured payments. The value in the Amount field should be regarded as an indicative amount. The value displayed is before transaction-level charges and currency conversion are applied. |
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Total Captured Converted to Settlement Currency |
The total value of payments that are currently at the CAPTURED payment status for all settlement currencies. The amount is displayed in your transfer currency. The value in the amount field should be regarded as an indicative amount. The value displayed is before transaction-level charges and currency conversion are applied. |
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Total open pending authorisation, authorised and captured |
The total of all open authorised and captured payments. The amount is displayed in the transfer currency. The value displayed is before transaction-level charges and currency conversion are applied. |
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Transfer Summary |
This section displays summary details of funds that are scheduled to be transmitted to your account and the date of transfer. Note that payment service charges and deductions that have been incurred are not displayed on the Financial Status page. Full details of a transfer are detailed in the Transfer report sent to you by email at time of transfer. The report also references any relevant invoices. This gives you details of all charges and any funds that have been moved to or from your deposit and the total amount transferred to your bank account. |
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Next Transfer (date of transfer) |
Scheduled date of next transfer. |
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Transfer Currency |
The currency in which funds due to you (the merchant) are transferred. The currency displayed is a hypertext link. Select the link to display information about the transfer including payment-level details. |
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Amount |
The value that is currently calculated to be transferred to you on date of transfer. The amount displayed in this field may change. For details about understanding transfer batches refer to Transfer summary. The value displayed should be regarded as an indicative amount. See Note below. A minus sign (-) indicates a negative balance. For example, a negative balance could occur if a refund amount is a larger than the total amount of purchase payments you have received. The amount displayed is a hypertext link. Select the link to display information about the transfer including payment-level details. |
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Scheduled Transfer |
Scheduled date of subsequent transfer. A number of scheduled transfers may be displayed. Displays the amount that is currently due to be transferred to you. The value displayed should be regarded as an indicative amount. See Note below. |
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Transfer Currency |
The currency in which funds due to you (the merchant) are transferred. The currency displayed is a hypertext link. Select the link to display information about the transfer including payment-level details. |
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Amount |
The value that is currently calculated to be transferred to you on date of transfer. The amount displayed in this field may change. For details about understanding transfer batches refer to Transfer summary. Displays the amount that is currently due to be transferred to you. The value displayed should be regarded as an indicative amount. See Note below. The amount displayed is a hypertext link. Select the link to display information about the transfer including payment-level details. |
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Total to be transferred
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Total amount of funds currently due to be transferred to you. This is the sum of the total amount displayed in the Next Transfer field and Scheduled Transfer fields. The Currency and Amount displayed are hypertext links. Select the link to display information about paid transfer batches.
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Deposit |
This section displays summary details about your deposit. |
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Deposit Currency |
Deposit currency displayed under Required Deposit, Current Deposit and Surplus/Shortfall fields. The amount displayed is a hypertext link. Select the link to display reserve details and to link through to pay a deposit shortfall. |
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Deposit Amount |
Deposit amount displayed under Required Deposit, Current Deposit and Surplus/Shortfall fields. The amount displayed is a hypertext link. Select the link to display reserve details and to link through to pay a deposit shortfall. |
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Required Deposit |
The deposit required by the payment service at date of last transfer. |
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Current Deposit |
The current status of the deposit that you have paid the payment service at date of last transfer.. |
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Surplus//Shortfall |
Any surplus deposit funds that the payment service held or the deposit shortfall at last transfer date. |
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Invoices |
This section displays summary details about weekly transfer and monthly invoices due. |
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Open Invoice Amount |
Displays current status of any open invoices. |
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Invoice Currency |
The currency in which your invoices are raised. This is usually the same as your transfer currency (that is, the currency in which you are paid). |
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Amount |
The total amount of any open invoice amounts outstanding. For Business Gateway Plus merchants, details of the weekly and monthly invoices will only be available for a short time before transfer. Charges are automatically deducted at transfer and you need take no action. The amount displayed is a hypertext link. Select the link to display open invoice, link through to display all invoices or pay an outstanding invoice amount. |
This page displays details of current batches. The details displayed on this page depend on whether the batches contain AUTHORISED payments, CAPTURED payments or are transfer batches that are due for transfer/have been paid.
Select the relevant link below to view details:
Account batches - AUTHORISED status
Account batches - CAPTURED status
Transfer batches - Paid/due for transfer
Use the Account Batch Status (Authorised) page to view daily account batch details for authorised payments. These are payments that are sent by the Worldpay payment service to the banking network for authorisation.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
Page item |
Description |
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---|---|---|---|
Totals |
The batch date indicating the date each batch was sent for authorisation. The date displayed for each batch is a hypertext link. Select the link to display payment level, and summary level, details behind the original and open batches. |
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Total Payments |
The total number of payments in each batch. Also shows column total. |
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Open Payments |
The total number of open payments in each batch (that is, authorised but not yet captured, cancelled or expired). Also shows column total. The number displayed for each batch is a hypertext link. Select the link to display all open payments in the batch. |
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Original Balance
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The total amount of all payments authorised. The amount is converted into the transfer currency in which you (the merchant) are paid. Also shows column total in transfer currency.
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Open Balance |
The total amount of open payments for each batch converted to the transfer currency in which you (the merchant) are paid. Also shows column total in transfer currency.
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Use the Account Batch Status (Captured) page to view daily account batch details for captured payments. These are payments that are sent by the payment service to the banking network for capture.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
Page item |
Description |
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---|---|---|---|
Totals |
The batch date indicating the date each batch was sent for capture. The date displayed for each batch is a hypertext link. Select the link to display payment level, and summary level, details behind the original and open batches. |
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Total Payments |
The total number of payments in each batch. Also shows column total. |
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Open Payments |
The total number of open payments in each batch, that is, captured but not yet moved to a subsequent status. Also shows column total. The number displayed for each batch is a hypertext link. Select the link to display all open payments in the batch. |
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Original Balance
|
The total amount of payments captured in each batch converted to the transfer currency in which you (the merchant) are paid. Also shows column total in transfer currency.
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Open Balance |
The total amount of open payments of each batch converted to the currency in which you (the merchant) are paid. Also shows column total in transfer currency.
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Use the Account Batch Status (Total to be Transferred) page to view paid transfer batches or those due for transfer.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
Page item |
Description |
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---|---|---|---|
Date |
Date the batch was settled. The date displayed is a hypertext link. Select the link to display transfer details of this batch. |
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Batch Number |
The number of the batch.
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Currency or Paid |
Indicates that the batch was paid, or if not yet transferred, displays the transfer currency. |
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Total Amount |
If batch not yet transferred, displays the total amount available to be transferred in the transfer currency. |
Use the Payment Details for Batch page to view open payments for your selected batch.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
Page item |
Description |
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---|---|---|---|
Open Payments |
This section displays the number of open payments in this batch. |
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Transaction ID |
A unique ID given by the system to this payment. The Transaction ID is a hypertext link. Select the link to access the Order Details page. |
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Amount |
The amount of the open payment.
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The Account Batch Details (Balance Overview) page displays details of current credits and debits for a particular batch and enables you to drill down to transaction-level details. The details displayed depend on whether the batch contains AUTHORISED payments, CAPTURED payments, is due for transfer or has been paid.
Select the relevant Balance overview link below to view details:
Use the Account Batch Details (Balance Overview) page to view summary details about a particular account batch at the AUTHORISED payment status. If required, you can access the individual payments that comprise the batch from this page.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
Page item |
Description |
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Batch Details |
This section displays summary details about the batch. |
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Period Begin Date |
Date and time the batch period began. |
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Period End Date |
Date and time the batch period ended. |
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Settlement Currency Code |
The currency in which you (the merchant) are paid. |
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Converted Open Balance Amount |
The total open balance amount for this batch. The total open balance amount is displayed in your transfer currency. Displays 0 (zero) if there are no payments at the AUTHORISED payment status in this batch.
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Converted Open Balance Amount |
This section displays a per currency breakdown of the Converted Open Balance Amount shown above. |
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Currency |
The open balance in each of your settlement currencies for which an open balance exists. Is blank if there is no open balance amount. |
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Amount |
The amount of the open balance. Displays zero if all payments have been captured, cancelled or expired. |
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Total Authorised for Merchant per Currency |
This section displays current credits and debits for the batch. |
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Payment |
Displays payment status. |
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Credit |
Total amount authorised, per currency, across all payments in this batch. |
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Debit |
The value of payments that were originally authorised, but have now moved to subsequent statuses, such as, CAPTURED or CANCELLED. The difference between the Credit and Debit columns will equate to the open balance for authorised payments that is displayed. |
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Payment Information |
This section enables you to access payment-level details for the batch. |
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Select this button to display all payments that comprise the batch. This includes authorised payments that have moved to subsequent statuses in addition to open payments that remain at the AUTHORISED payment status. |
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Select this button to display only the open payments in the batch. |
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Select this button to open or save information displayed in the Account Batch Details page as a Microsoft Excel report. |
Use the Account Batch Details (Balance Overview) page to view summary details about a particular account batch at the CAPTURED payment status. If required, you can access the individual payments that comprise the batch from this page.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
Page item |
Description |
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---|---|---|---|
Batch Details |
This section displays summary details about the batch. |
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Period Begin Date |
Date and time the batch period began. |
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Period End Date
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Date and time the batch period ended. |
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Settlement Currency Code
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The currency in which you (the merchant) are paid. |
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Converted Open Balance Amount |
The open balance amount for this batch. The open balance is the amount that is at the CAPTURED status and has not yet been settled. The total open balance amount is displayed in the transfer currency. Displays zero if there are no payments at CAPTURED status.
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Converted Open Balance Amount |
This section displays a per currency breakdown of the Converted Open Balance Amount displayed above. |
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Currency |
Displays open balance in each of your settlement currencies for which an open balance exists. Is blank if there is no open balance amount. |
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Amount |
The amount in the settlement currency. Displays zero if amount has been captured. |
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Total Captured for Merchant per Currency |
This section displays current credits and debits for the batch. |
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Payment |
Displays payment status. |
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Credit |
Total value captured, per currency, across all payments in this batch. |
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Debit |
The value of payments that were originally captured, but have now moved to subsequent statuses, for example SETTLED or SENT_FOR_REFUND. The difference between the Credit and Debit columns will equate to the open balance for captured payments. |
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Payment Information |
This section enables you to access payment-level details for the batch. |
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Select this button to display all payments that comprise the batch. This includes captured payments that have moved to subsequent statuses, in addition to open payments that have not yet moved on. |
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Select this button to display only the open payments in the batch. |
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Select this button to open or save information displayed in the Account Batch Details page as a Microsoft Excel report. |
Use the Account Batch Details (Balance Overview) page to view more details about a transfer batch that is due for transfer. If required, you can use the Show all Payments button to view the individual payments in the batch.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
Page item |
Description |
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Batch Details |
This section displays summary details about the batch. |
Period Begin Date |
Date and time the batch period began. This is the date when the batch was opened for collecting settled purchase payments, refunds and chargebacks. |
Period End Date |
Date and time the batch period ended, or if the transfer batch is still open, will end. |
Settlement Currency Code |
The currency in which you (the merchant) are paid. |
Converted Open Balance Amount |
The total open balance amount for this batch, that is, SETTLED but not yet paid to you. The value is displayed in your transfer currency. Settled payments are displayed net of transaction-level charges (that is, Transaction Service Charges and Guarantee Service charges (if applicable) have been included) Where currency conversions are made, the exchange rate is applied. If the batch is still open for accepting settled payments,then the amount displayed may increase on a daily basis. If the batch is closed to accepting settled payments, then refunds and chargebacks may still be added to batch. This means that the amount to be transferred to you may decrease. For further details about transfer batches, refer to Transfer summary. |
Open Balance Amount |
This section displays the total open balance amount in your transfer currency. |
Currency |
Your transfer currency. |
Amount |
The current total open balance amount for this batch. This is the amount to be paid in the transfer currency. |
Total Amount to be Paid to Merchant per Currency |
Displays credits and debits in your transfer currency. |
Payment |
Displays relevant payment status. |
Credit |
Shows the total amount SETTLED. Settled payments are displayed net of transaction-level charges (that is, Transaction Service Charges and Guarantee Service charges (if applicable) have been included). Where currency conversions are made, the exchange rate has been applied. |
Debit |
Displays all the known deductions to the value shown in the Credit column, for example, refunds and chargebacks. |
Payment Information |
This section enables you to access payment-level details for the batch. |
Select this button to display all payments that comprise the batch. |
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Select this button to open or save information as a Microsoft Excel report. |
Use the Account Batch Details (Balance Overview) page to view details of transfer batches that have been transferred and are now archived for a particular merchant code.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
Page item |
Description |
---|---|
Batch Details |
This section displays summary details about the batch. |
Period Begin Date |
Date and time the batch period began. |
Period End Date |
Date and time the batch period ended. |
Settlement Currency Code |
The currency in which you (the merchant) are paid. |
Converted Open Balance Amount |
Balance is zero. |
Open Balance Amount |
This section is blank for paid transfers. |
Currency |
This field is blank. |
Amount |
This field is blank. |
Total Amount to be Paid to Merchant per Currency |
Displays credits and debits in your transfer currency for a paid batch. |
Payment |
Displays relevant event type. |
Credit |
Displays the total amount of SETTLED payments and any other credits made to your account, such as, credit notes and deposit surpluses. Credits and debits detailed here will be reflected in your Transfer report. |
Debit |
Displays the deductions that have been made from the value displayed in the Credit column, such as invoices netted, refunds, chargebacks, deposit and the payment made to you. The totals across the Credit and Debit columns will balance as funds have been transferred and all calculations made. Credits and debits detailed here will be reflected in your Transfer report. |
Payment Information |
This section enables you to access payment-level details for the batch. |
Select this button to display all payments that comprise the batch. |
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Select this button to open or save information as a Microsoft Excel report. |
Use the Deposit Overview page to view status of the reserves that comprise your deposit.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
Page item |
Description |
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Required |
Displays the type of reserve or reserves for this merchant code:
For further details about reserves, refer to Your deposit |
Actual |
Displays details of all reserves at last transfer.
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Shortfall/Surplus |
Any shortfall or surplus. |
Use the Initiate Payment of a Deposit Amount page to enter details of the deposit amount you wish to pay.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
Page item |
Description |
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Amount to Pay |
Select the currency you want to pay in from the Currency drop-down list and then enter the amount you want to pay in the text box. |
Select this button to proceed with the payment. |
Use the Open Invoices page to view invoices that have not yet been paid.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
Page item |
Description |
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Invoice Number |
Number of invoice. |
Date Sent |
Date invoice sent. |
Currency |
Currency that is used to bill you. This is usually your transfer currency. |
Open Amount
|
Amount outstanding on invoice. |
Select this button to open or save information as a Microsoft Excel report. |
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View all Invoices |
Select view all invoices hypertext link to view available invoices (both outstanding and paid) |
Use the Invoices for Merchant page to view all invoices on the system.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
Page item |
Description |
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Invoice Number |
Number of invoice. |
Date Sent |
Date invoice sent. |
Currency |
Currency that is used to bill you. This is usually your transfer currency. |
Amount |
Total amount of invoice. |
Open Amount
|
Amount outstanding on invoice (if applicable). |
Select this button to open or save information as a Microsoft Excel report. |
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View all Invoices |
Select view all invoices hypertext link to view available invoices (both outstanding and paid) |