Use the Balance Overview (Paid Transfers) page to view details of transfer batches that have been transferred and are now archived for a particular merchant code. The date and batch number of all past transfer batches are available from the Account Batch Status page (you may find this useful as some reports available from the Reports menu require you to enter a Batch Number).
1. Select the Financial Status option from the left-hand menu to open the Financial Status page. (Note if you have more than one account, and have not yet selected a merchant code, you will be asked to do so on accessing this page.)
2. Locate the Transfer Summary.
3. Select the Transfer Currency or Amount hyperlink in the Total to be Transferred field. The Account Batch page is displayed.
This page displays details of all transfer batches. If a transfer batch has been paid, then 'Paid' is displayed. Details of the corresponding transfer date and the batch number are included.
4. Select the date hypertext link for your preferred transfer batch. The Balance Overview page is displayed.
The Balance Overview page gives details of the debits and credits that make up the balance of a paid transfer batch. The information displayed on this page includes all credits (SETTLED payments and any other credits, such as, deposit surpluses and credit notes issued) and debits - those funds paid out by the system to you (the merchant), to the deposit because of shortfalls, and to the banking network (chargebacks and refunds).
Once funds have been transferred to you, the open balance is always zero.
The details in this page are those held by the system for a particular transfer batch. These details are mirrored in the relevant Transfer report.
For full details of this page, refer to Page description - Balance Overview.
Settled payments are displayed net of transaction-level charges - that is, Transaction Service Charges and Guarantee Service charges (if applicable) have been included. As transfer has taken place then all additional charges/adjustments are included. |
Select the Show all Payments button to display all payments in this batch. You can then select the Transaction ID hypertext link for a particular payment to view order details for that payment. Select the Back button to return to the Balance Overview page.