Payment history

Purpose

To show what has happened to this disputed payment since it was first listed in the Disputed Payments list.

Use

To view the event history of a disputed payment.

View the history of a disputed payment

To view a transaction (payment):

1.       From the Payment Disputes window, find the payment you want to see in detail. If there are many payments, use the filters to help narrow your search.

2.       Click on the Current Status. The Payment History window appears.

3.       View the information you want. When you want to close the Payment History window, click on the Close button in the top right corner of the screen. You return to the Payment Disputes window

For further information see: