Snapshot Summary

The table below describes the fields in the Summary panel of the Recovery Snapshot report. The values in this panel reflect all recovered orders.

Recovery Snapshot Summary Field Descriptions

Field

Description

Approved

The number of recovered orders approved for the designated Reporting Group and during the selected time period.

Amount

The total amount of approved recovered orders for the designated Reporting Group and during the selected time period.

Fees

The total amount of fees assessed (Worldpay and passthrough) for recovered orders charged by Worldpay for the designated Reporting Group and during the selected time period.

Net

The net amount, after fees, of approved recovered orders for the designated Reporting Group and during the selected time period.

Closed/Contact Responses

The number of responses in the Account Updater XML Response that were either Response Code 501 or 504 (Account Closed or Contact Cardholder). This XML response is optional and configurable.

Click the CSV Export icon () next to the Response Count to export the Extended Response Code Report. See Exporting the Extended Response Codes Report.

Snapshot Details

The tables below describes the fields in the Details panel of the Recovery Snapshot report.

Recovery Engine Snapshot Details Field Descriptions

Field

Description

Recovery Orders - In Progress Beginning of Period

The count and amount of recovery orders that are currently still in the process of being recovered at the beginning of the designated time period.

Recovery Orders - Added During Period

The count and amount of new recovery orders that were added during the designated time period.

Recovery Orders - Approved During Period

The count and amount of approved recovery orders that were added during the designated time period.

This field may include a CSV Export icon (). If active, you can click the icon to export data on Recovered Orders (31 days maximum) to a CSV file (e.g., Microsoft Excel). See Exporting Transaction-Level Recovered Orders for more information.

Recovery Orders - Declined during Period

The count and amount of recovery orders that were declined during the designated time period.

Recovery Orders - In Progress End of Period

The count and amount of recovery orders that are currently still in the process of being recovered at the end of the designated time period.

Fees

The total amount of fees (Worldpay and passthrough) assessed for recovery orders during the designated time period.

AU Match Fees

The total amount of Account Updater Match fees assessed for recovery orders during the designated time period.

Net Amount of Approved Orders in Period

The net amount, after fees, of approved recovered orders during the designated time period.