Re-Running a Report

The Scheduled Reports page lists report entries for the last 30 days of generated reports. The report files are removed from your FTP account after the initial seven-day period, however you can re-run a report for up to thirty (30) days after the initial request. If you re-run a report, the new report file once again has a seven-day lifespan (one day for eCheck NOC reports).

To Re-Run a Scheduled Report:

  1. Navigate to the Scheduled Reports page as described in Retrieving Reports.

  2. Select one of the following views:

    • My Reports - displays the reports to which you have subscribed.

    • Shared Reports - displays the reports that your organization is subscribed to as part of our Value-Added Services. These reports do not appear on the Manage Scheduled Reports page.

      iQ displays a list of recent reports requested via the SSR service, and currently in your FTP account.

  3. Click the CSV re-run icon () next to the desired report. The icon temporarily changes to () as the report is running. Depending on your browser, the File Download dialog box may appear.

  4. Choose an option as follows:

    • Open - opens the report in your default spreadsheet application (e.g., Microsoft Excel).

    • Save - saves the CSV file to your computer.

    • Cancel