iQ Structure
iQ Merchant Reporting and Analytics uses a frame structure for all screens. The Top Navigation Bar and the iQ Bar on the left side of the screen remain, while all reports, tools, and screens are changeable within the frame. The Top Navigation Bar provides information and links to tools such as notifications, feedback, etc. The icons on the iQ Bar are used as quick navigation to all reports and tools. iQ Reporting and Analytics Structure shows the iQ structure with a report displayed. Each suite of reports and tools is identified by an icon and color scheme, as listed in the table below.
iQ Reporting and Analytics Structure
Icon |
Suite of Reports and/or Tools |
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iQ Home Scheduled Reports, Manage Scheduled Reports, User Administration For more information, see Using the iQ Home Page. |
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Financial Reconciliation, PayFac Reconciliation (Account Summary, PayFac Reconciliation, PayFac Funded, Sub-Merchant Funded), Settlement, Activity, Fees, Reserve, Trending, Direct Debit (Verifications, Pending Redeposits), Prime Savings For more information, see Using the Financial Reports. |
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Chargebacks Dispute Inbox (My Inbox, Administration) Chargeback Search, Chargeback Reporting (Compliance, Returned Payments, Performance, Summary), Direct Debit (NACHA Unauthorized Returns, Returns Summary, Returns Received) For more information, see Using the Chargebacks Reports and Tools. |
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Operations Transaction Search, Transaction Summary, Declined Transactions, Sessions, Virtual Terminal, BIN Lookup, Authorization, Presenter Credentials For more information, see Using the Operations Reports and Tools. |
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Approvals AU Repairs, AU Matches, AU Fees, Recovery Snapshot, Recovery Cohort, Recurring Plans, AuthMax For more information, see Using the Approvals Reports. |
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Fraud Snapshot, Post-Deposit Impact, A-B Impact, FraudSight For more information, see Using the Fraud Reports. |
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Insights Insights Dashboard For more information, see Using the Insights Report. |
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Pazien Interactive analyics and reconciliation For more information, see Pazien Interactive Analytics and Reconciliation |