Exporting Transaction-Level Fraud Reports
You can export a report in CSV format that provides transaction-level data on Fraud-Detected Authorizations (seven days maximum) as well as a report on Fraud Alerts. If you require more than seven days of data, you must export separate reports in seven-day increments. Transaction-level data is available for any seven-day period within the past 24 months.
Fraud-Detected Authorizations Export Report
To export the Transaction-Level Fraud-Detected Authorizations Report:
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From the iQ Bar, click the Fraud icon and chose Snapshot from the list of available reports, or from the Fraud Navigation bar.
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Specify the desired Date Range (seven days maximum) and Reporting Group and click View to refresh the page.
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Click the CSV Export icon () next to the count in the Filtered Authorizations field. If the CSV export icon is grayed-out, adjust your date range for a start date no earlier than 24 months prior to today.
The File Download dialog box appears.
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Choose an option as follows:
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Open - opens the report in your default spreadsheet application (e.g., Microsoft Excel).
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Save - saves the CSV file to your computer.
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Cancel
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The data listed in the table below are included in the report.
See Notes on Microsoft Excel for information on the presentation of certain data fields in exported files.
Fraud Alert Count Export Report
To export the Fraud Alert Count Report:
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From the iQ Bar, click the Fraud icon and chose Fraud Snapshot from the list of available reports, or from the Fraud Navigation bar.
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Specify the desired Date Range (seven days maximum) and Reporting Group and click View to refresh the page.
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Click the CSV Export icon () next to the count in the Total Fraud Alerts field. The File Download dialog box appears.
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Choose an option as follows:
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Open - opens the report in your default spreadsheet application (e.g., Microsoft Excel).
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Save - saves the CSV file to your computer.
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Cancel
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The data listed in the table below are included in the report.
Note that the number of Fraud Alert records listed in the exported report may differ from the count shown in the summary panel. This can occur if:
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Your organization receives reports on certain Merchant IDs (MIDs) only. The summary panel displays counts for the entire organization.
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There is a Fraud Alert against a refund. The summary panel count does not include the record in the count, however the export report contains the record.
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There is a Fraud Alert against a deposit that has multiple partial refunds. The export report contains multiple records, but the summary panel count includes it as a single record.
Field |
Description |
Merchant Name |
The name of the parent organization (or Reporting Group) to which the transaction associated with this Fraud Alert applies. |
Report Date |
The date when this Fraud Alert was posted by Worldpay. |
Billing Descriptor |
The custom billing descriptor text that will display on the customer’s bill for the transaction associated with this Fraud Alert. |
BIN |
The Bank Identification Number (BIN) of the issuing bank associated with transaction associated with this Fraud Alert. |
Bank Name |
The name of the bank associated with this BIN. |
Customer ID |
The unique identifier or the purchaser associated with the transaction associated with this Fraud Alert. |
Transaction Type |
The type of transaction associated with this Fraud Alert (for example, Auth, Deposit, etc.) |
Deposit Payment ID |
The unique identifier automatically assigned to the deposit associated with this Fraud Alert. |
Deposit Order Number |
The merchant-designated identifier for the deposit associated with this Fraud Alert. |
Deposit Date |
The date of the deposit associated with this Fraud Alert. |
Deposit Amount |
The amount of the deposit associated with this Fraud Alert. |
Auto-refund |
Indicates whether the deposit associated with this Fraud Alert was auto-refunded by Worldpay. |
CBK Issuing Bank Day |
The date the issuing bank submitted the chargeback associated with this Fraud Alert (one day before Worldpay receives the chargeback). |
CBK Current Cycle |
The current phase in the chargeback life cycle for the chargeback associated with this Fraud Alert:
|
CBK Amount |
The amount of the chargeback associated with this Fraud Alert. |
Prior Refund Date |
The date of the refund associated with this Fraud Alert. |
Prior Refund Amount |
The amount of the refund associated with this Fraud Alert. |
Method of Payment |
The method of payment (Visa, Mastercard, etc.) for the transaction associated with this Fraud Alert. |