Bank Identification Number (BIN) Lookup

The Bank Identification Number (BIN) Lookup feature enables you to retrieve bank data and contact information for the Mastercard or Visa card used in a transaction. You can access the BIN Lookup tool from the Reporting Page.

BIN Lookup Screen

To search for BIN information:

  1. From the iQ Bar, click the Operations icon and select BIN Lookup from the list of available reports, or from the Operations Navigation bar. The BIN Lookup screen appears.

  2. Enter either the first six digits or the full account number in the search box, and click Search. (Mouse-over the Where do I find the BIN? link to see the illustration of the BIN location.)

    The BIN Lookup with Results screen appears, as shown below.

You call also access BIN information from any Transaction Detail screen or Chargeback Case Detail screen.

  • To access BIN information from a Transaction Detail Screen, click the BIN link in the Summary Data panel. The BIN Lookup with Results screen displays as shown below.

  • To access the BIN information from the Chargeback Case Detail Screen, click the BIN link in the upper portion of the screen. The BIN Lookup with Results screen displays as shown below.

The table below describes each of the fields in the BIN Lookup with Results screen.

BIN Lookup with Results

BIN Lookup Results Field Descriptions

Field

Description

BIN Summary

BIN

The BIN of the issuing bank.

Card Usage

The card usage type (either Credit or Debit).

Method of Payment

The method of Payment associated with this BIN (Mastercard or Visa).

Issuing Bank Name

The name of the bank associated with this BIN.

Country

The country code and country where the bank is located.

Last Updated

The date the BIN information was last updated.

Contact Information

Retrieval Contact Information

The name, title, and numbers for the bank staff member responsible for retrieval requests.

Chargeback Contact Information

The name, title, and numbers for the bank staff member responsible for chargebacks.

Issuer Contact Information

The name, title, and main contact numbers for the issuing bank staff member.

Authorization Contact Information

The name, title, and numbers for the bank staff member responsible for authorizations.