Void Transaction (Online Only)

The Void transaction enables you to cancel any settlement transaction as long as the transaction has not yet settled (see Multiple Daily Delivery) and the original transaction occurred within the system (Voids require a reference to a cnpTxnId). Before submitting a Void, please allow a minimum of 60 seconds to elapse after submitting the transaction you wish to void. This timing ensures our system fully records the first (to be voided) transaction in our database.

Do not use Void transactions to void an Authorization. To remove an Authorization use an Authorization reversal transaction (see Authorization Reversal Transactions).

Do not use a Void on a Gift Card transaction. This results in a Response Code of 322 - Invalid Transaction. Use the appropriate Reversal transaction for Gift Cards. Also, you cannot use Void transactions to void a Prime Single-Message transaction. Attempting this results in a Response Code of 362 - Transaction Not Voided - Already Settled.