Change Your Contact Details

To edit your contact details:

  1. Log in to the Shopper Management System. For more information on logging in, refer to Log in to the Shopper Management System.

  2. The Recurring Payments (FuturePay) Shopper Home page is displayed.

  3. Under the Agreement ID column, select the hypertext displaying the Agreement ID you want to change your contact details for.

  4. The Recurring Payments (FuturePay) Agreement Details page is displayed.

  5. Select the Change Contact Details button at the top of the screen.

  6. The Contact Details Update page is displayed.

  7. Enter the new contact details in the Enter New Details field of the page (below the Current Contact Details for Agreement section) .An asterisk (*) after a detail means you must supply that detail. The following fields are displayed:

Name

 

Enter a new contact name.

House Name

 

Enter a new contact house name, if applicable.

House Number

 

Enter a new contact house number.

House Number Extension

 

Enter a new contact house number extension, if applicable.

Street

 

Enter a new contact street.

Town / City

 

Enter a new contact town/city.

County / State

 

Enter a new contact county/state.

Postcode

 

Enter a new contact postcode.

Country

 

Select a new contact country from the drop-down list.

Telephone

 

Enter a new contact telephone number.

Email Address

 

Enter a new contact email address.

 

Select submit to save the changes to your contact details.

  1. Select the Submit button.

  2. The Recurring Payments (FuturePay) Agreement Details page is displayed. If your contact details have been successfully updated, the message 'SUCCESS: Contact details have been updated - thank you' is displayed.

  3. Select one of the buttons at the top of the page to leave this page.