Shopper Help

WorldPay only provides our customers with the ability to process online payments. We do not own or hold information about the goods/services you have ordered or their delivery status, and cannot provide refunds or cancel your order for you.

If you have a query regarding your order, please Contact the Store remembering to include your transaction confirmation email with your query. You should find the store contact details on the store's website, the store purchase receipt, and on the transaction confirmation email.

Bogus WorldPay offers

If you receive an email that appears to come from WorldPay offering you the opportunity to purchase goods ranging from vehicles to TVs, or are being sold by a 'WorldPay Agent' or 'WorldPay Seal Member', please do not respond to the email and do not send any money to the individual via Western Union or MoneyGram.