PayFac Portal Overview

The PayFac Merchant Onboarding Portal is a user interface based on the eCommerce iQ Reporting and Analytics framework and the Worldpay PayFac API that allows Payment Facilitators to easily add, edit, view, and search for legal entities and sub-merchants.

The PayFac Portal is designed to be used for entering a small number of sub-merchants on a one-by-one basis. If you have a large number of sub-merchants to on-board, contact your Partner Account Manager to find out how to jump-start the process by bulk uploading your sub-merchants.

Merchant Onboarding Home Page

You can enter all the information for a new legal entity, principal, and sub-merchant from a single screen. Once a legal entity is Approved, in Manual Review or Retry state, entering additional sub-merchants is simplified, as all of the legal entity fields are pre-populated with the previously-entered data.

The PayFac Portal provides many operations for entering, viewing, and deleting legal entities, sub-merchants, and principals as well as the ability to create sub-merchant fee profiles, and export legal entity and sub-merchant data files. See PayFac Portal Operations for a list of all operations available in the PayFac Portal, and as well as the initial screen where you can find the action buttons or links to execute the operation.