Intercept PCI PAL

Supported Browsers

Intercept PCI Pal is compatible with the following browsers:

  • Microsoft Internet Explorer (IE) 10 and 11. Note that MS IE Compatibility View is NOT supported. See Microsoft Help for more information on Compatibility View.

  • Microsoft Edge (latest version)

  • Mozilla Firefox (latest version)

  • Google Chrome (latest version)

  • Safari has had limited unit testing. If problems arise, we recommend using one of the other browsers listed.

Getting Help

This topic provides steps on using PCI Pal with Intercept SAP and eCommerce solutions.

If you are launching PCI Pal from within SAP, expand Using PCI Pal with Paymetric and SAP section below.

If you are NOT launching PCI Pal from within SAP, expand Using PCI Pal with Paymetric section below.

Using PCI Pal with Paymetric and SAP

PCI Pal through Paymetric XiIntercept allows the Merchant's CSR (also referred to as the "Agent"), to accept payment card information by linking a phone call from the Customer to a secure browser session launched from within SAP. The CSR makes the link then instructs the Customer to enter their payment card information using their phone keypad.

To launch PCI Pal, a hot-key character is required.

The hot-key is configured in the XiSecure IMG (/PMPAY/BIMG). Please contact your system administrator as needed for this information. You can find more details on setup and configuration in the Paymetric PCI Pal Integration Guide.

NOTE: These steps use the standard SAP Sales Order screen (VA01) as an example, but PCI Pal can be launched from any standard SAP or Paymetric PCMA report/utility screen that has the credit card number field (that is associated with the CCNUM domain).

  1. Log into SAP and access the appropriate T-code/screen.

  2. In the credit card number field, enter the hot-key value, and then press the F4 key.

  3. If you see an SAP GUI Security pop-up window like the following example, click Allow to continue.

  4. A browser window is opened with PCI Pal page that contains a 4-digit PIN code for the session.

    The contents of the first page varies depending upon the workflow and fields that have been implemented.

  5. Enter # + 4-digit PIN number to link call. The phone icon turns green when linked.

  6. Click in the first field to be completed and request the Customer enter the value using his/her phone keypad. You see masked characters as they are entered.

  7. The data field turns green if the value entered has passed the initial validations. (E.g. card type matches payment type, appropriate number of characters are entered).

    • If the field is red and you need to delete the content, click the refresh icon and instruct the Customer to start over.

    • If the field is green, click in the next field data field and continue until all values are entered and all fields are green.

  8. Click Process. A status code 'OK' indicates success.

  9. Return to SAP screen, click in the credit card number field, and then press the F4 key again. The token displays in the field.