Capturing or cancelling German ELV payments depends on the ELV acquirer, and has to be configured for you by Corporate Gateway. The only exception to this rule is for selected merchants who are allowed to perform multiple partial captures.
You can manually capture or cancel the payment types shown below, providing they have the status AUTHORISED:
Credit card payments
PayPal
Certain German ELV payments
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Capturing or cancelling German ELV payments depends on the ELV acquirer, and has to be configured for you by Corporate Gateway. The only exception to this rule is for selected merchants who are allowed to perform multiple partial captures. |
Select the Capture or Cancel button in the Payment Capture section of the Payment details window. For a partial capture, change the original order Amount into a smaller amount, and click Capture.
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Both capture and cancellation requests are immediately carried out by the Payment Service and cannot be reversed. |
In general, a payment can only be captured once. This also applies to partial captures. If you make a partial capture, the rest of the authorisation is cancelled and, to capture the remaining amount, you must submit a new order to our Payment Service for authorisation.
However, by arrangement with your Relationship Manager or corporatesupport@worldpay.com, you can carry out multiple partial captures on a transaction, up to the original authorisation amount, without the rest of the authorisation being cancelled.
You can carry out multiple captures of payments. To do this:
1. Select Payments > Bulk capture from the left-hand menu. The Payments screen is displayed.
2. Check the payments you want to capture, using the checkbox for each. Alternatively, you can click the Check/Uncheck All checkbox, and individually uncheck any not required.
3. Click the Capture button.
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