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When you select the Profile menu, submenu items are displayed which enable you to configure the details of the communication between your system and our payment service. These are described below.
In this window you configure the protocols our payment service uses to report changes in the status of payments to your system. These reports are called Order Notifications (for more information, refer to the Order Notifications - Reporting a Payment Status Guide).
The available protocols are:
HTTP
Shopper email.
Protocols for the production environment and the test environment can be edited separately.
For the protocols HTTP and email you can:
Activate or deactivate the protocol
Specify the format you would like to receive these messages in: text, XML, or CGI (HTTP)
Specify the address that the messages have to be sent to, which will be either a URL (including “http://”) or an email address
Specify the method for the HTTP protocol (for XML the method should always be: POST)
View the reply required from your system to these Worldpay messages (only applicable for HTTP)
Activate or deactivate the usage of the Worldpay client certificate (only applicable for HTTP). This should only be activated when your system is configured to receive and verify Worldpay’s client certificate.
A third protocol, Shopper email, is available for sending emails to your shoppers, either in text or HTML. Worldpay must activate this feature for you, which requires that the shopper email address is available in the system. When activated our payment service sends an email to shoppers when their order reaches the payment status AUTHORISED or REFUSED. The buttons ‘Configure AUTHORISED’ and ‘Configure REFUSED’ open a screen where you can edit the (standard) text of these email messages.
You can define for what payment status changes or events (CANCELLED, EXPIRED etc.) you would like to receive Order Notifications. You can select these events per protocol. Note that for the protocol 'Shopper email’ the only possible events are AUTHORISED and REFUSED.
Press the Save Settings button at the bottom of the screen to save the changes you have made.
The Environment Properties window displays the settings for your IP addresses for the production and test environments. All your XML requests (order submissions, inquiries and modifications) must originate from these addresses. The IP address for the production environment is read-only. Only Worldpay can change these settings. For details, please contact your Relationship Manager or corporatesupport@worldpay.com. It is possible to have our payment service check on IP addresses within a range of the last octet.
Press the Save button to save your changes for the test environment.
In the User Profile window you can change your password for logging on to the Merchant Interface. Press the Save button to save your changes.
The Financial Reports menu opens the Reports window with your financial reports settings. Here you can define what reports you would like to receive and edit their properties. When adding a report you have to specify the following settings:
Environment - choose between production environment and test environment
Message type - select the type of report from the drop-down list
Account type - if applicable for the selected report type, you can select the account type in our payment service that the report applies to
Acquirer - if applicable for the selected report type you can select which acquirer should be reported on
Account - if an acquirer is selected you can select what acquirer account should be reported on
Protocol - choose between ‘email’ and ‘HTTP’
Style sheet - different reports can be delivered in a variety of formats called style sheets, for example XML, HTML, text (comma or tab separated) and Excel. Select one of the available formats for the particular report type from a drop-down list. Some style sheets may have the remark “deprecated” attached between brackets. These formats are being phased out, and you are advised not to use these style sheets.
Address - the email address or URL (including “http://”) where you would like to receive the report
Active - activate or de-activate the settings for this report. Only active reports will be sent
Insert - this button adds the newly-configured report to your list of existing reports.
When you edit the settings of an existing report, the Save button at the far right of the window enables you to save your changes.
Changes you make in the Profile page take effect when you select the Save Profile button near the bottom of the page.
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