Changing your password

You can change your password. You can also email for a new password if your old one has become lost.

Select the Account option in the left-hand navigation bar, then click on the User Profile menu button at the top.
Enter your existing password.
Enter your new password in the New Password field.

It must be at least 8 characters long and contain at least one alpha and one numeric character. It should not include your username (or elements of it), and you should not have used it in the last 365 days in this system.
Re-enter your new password in the Confirm field. Click Save Changes to store it.

Select the Account option in the left-hand navigation bar, then click on the User Profile menu button at the top.
Enter your email address and click Save Changes. The new password will be sent to you.

Guide feedback?
Email us at: guides@worldpay.com