Transfer Report

Introduction

We typically transfer funds due to you into your bank account on a twice-weekly basis.

The details of the transfer are contained in the Transfer Report which is emailed to you automatically from transfers@worldpay.com. You can configure different formats for this report in Integration > Financial Reports. An example of part of an HTML report is shown below.

Batch ID

Each transfer report has a Batch ID. This is a unique number, displayed near the top of the report, which identifies the Transfer batch referred to in the report. It is also a way of identifying the transactions within the transfer batch. You need this Batch ID if you contact us about a Transfer report, or when searching for reports held on the system. If you do not know the relevant batch number, complete the steps shown in Generating a Transfer Batch Report. Make sure you select 0 as the Batch ID, to display details of all batches.

As an alternative, see the page where all paid batches are listed:

Select the Transactions tab from the left-hand menu.
Click the Financial Status tab on the top menu.
Find the Transfer Summary.
Select the Transfer Currency or Amount hyperlink in the Total to be Transferred field.

The Account Batch page displays, which includes details of all transfer batches.

What details does the report include?

The report includes details of:

transactions for the period including:
- Settled purchases
- Refunds
- Chargebacks
The total transaction value is displayed in the Gross Transaction Value field

Any charges
Our charges and deductions for services are detailed in Weekly and Monthly Invoices. The relevant invoice numbers are listed for easy reference
any Deposit Corrections made in this transfer
the total value that has been paid into your bank account. This is displayed in the Payment to Merchant Initiated field

For details of fields, refer to Field Descriptions.

Note: Full details are available about the payments that comprise each transfer in the Transfer Batch report. This report is available from the Settlement tab in the Reports menu.

What if there is a negative balance?

You may have a negative balance when there are special debits, chargebacks or refunds on your account. If a merchant code has a negative balance then you will still receive a Transfer report for that week. The negative balance will be reflected in the deposit that we hold for you.

What if a Merchant Code is suspended for transfer?

If a merchant code is suspended for transfer then you will still receive a Transfer Report notifying you of your current financial position. A merchant code may be suspended for a number of reasons, for example, if we suspect the account has been the target of fraudulent activity. Any balance for the merchant code (either negative or positive) is transferred to your deposit. This is reflected in your Transfer report as a deposit correction.

What if the value of the batch does not meet the minimum transfer amount?

If a minimum transfer amount has been set for the merchant code and this amount is not met then you will still receive a Transfer report notifying you of your current financial position. The minimum transfer amount is the least amount we will send to you. The default transfer amount is GBP10 (or equivalent for other currencies). Any funds due are added to the next transfer batch and will be received at the next transfer date.

Example Transfer Report (HTML)

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Email us at: guides@worldpay.com