The Risk Management service is a range of automated and configurable checks that are applied to cards and Direct Debit payment attempts. These checks are supplementary to the standard checks Worldpay has incorporated into its payment service, helping further reduce the risk of chargebacks.
The Risk Management page allows you to adjust the risk score per check and, if applicable, a number of check parameters. An online description of the available checks and how to configure checks is available in the interface.
You can use this page to add details (IP addresses, email addresses, cardholder names) to referral lists.
You may want to add entries to referral lists when, in the course of trading online, you encounter shoppers who abuse their card privileges or you suspect are fraudulent.
When a shopper makes a purchase, our Risk Management service runs checks and entries on your referral lists are compared with data in a shopper's payment. If a match is found then the payment is stopped before the authorisation request is made, and the transaction is marked as REFUSED.
If it is active on your system, the Risk Management service works as follows:
Worldpay subjects all payment attempts to a number of risk screening checks.
Each check assigns a value, called risk score, to payment attempts triggering checks. The risk scores are set to default scores when your system is installed, but you can set many of them at your preferred level.
The sum of the risk scores indicates the likeliness of a fraudulent payment.
If the total risk score is equal to, or larger than, the predefined risk score limit of 100, it is automatically refused before being sent for authorisation. Scores can be negative ('whitelists') or positive.
There are five types of check:
Referral list - based on stop lists and whitelists for credit card numbers and bank account numbers
Velocity checks - look at the number or the total amount of previous payments for a particular credit card or bank account number
Shopper Session - analyse the current payment behaviour of the shopper as recorded in the session
Consistency check - look for logical patterns in shopper and payment data
Post-authorisation checks - apply to payments already authorised, and require CVC/AVS data to be sent to the acquirer
For merchants offering card payment methods with Card Validation (CVC/CVV) or Address Verification (AVS), additional checks can be applied on the CVC/CVV and AVS response from the acquirer after the payment has been authorised.
If a post-authorisation check is triggered, its risk score is added to the existing total risk score of the payment. Authorised payments with a total risk score equal to, or larger than, a predefined risk score limit of 100 are automatically cancelled (rather than refused).
The Risk Management page enables you to adjust the risk score for each check and, if applicable, a number of check parameters. An online description of the available checks and how to configure checks is available in the user interface. To display risk management checks:
Select Risk from the left-hand menu, then click Risk Management from the menu at the top.
Click the yellow edit
icon 
to
access the required check.
Follow the instructions on the screen of the check you are editing.
For assistance with Risk Management, contact corporatesupport@worldpay.com.
| Guide feedback?
Email us at: guides@worldpay.com |
   
|
|
© FIS 2023, and/or its subsidiaries. All rights reserved. |
