Payment timetable

Because of the different payment types that shoppers can use to complete transactions with the Konbini and Pay-easy payment method, the payment times vary considerably.

You can expect the payment status to change according to the following timetable.

Trigger Delay WPG Payment Status changes to Notes

Shopper chooses the Konbini and Pay-easy payment method

0

Payment is created in SHOPPER_REDIRECTED status

 

Shopper makes the payment at a convenience store, ATM or online bank

N days

 

The shopper has up to ten days to make the payment.

Worldpay authorises the payment

< 1 minute

AUTHORISED

Worldpay typically authorises the payment less than a minute after the funds have been received from the shopper.

However, if the shopper takes more than two days to make the payment, typically the payment is authorised shortly after midnight (UK time) on the day after the payment is made.

For an internet banking payment, allow additional time for the funds to be received through the local clearing system.

Worldpay captures the payment

< 20 minutes

CAPTURED

 

Worldpay clears and settles the payment internally

7 working days

SETTLED

 

Worldpay settles to the merchant

N working days

 

The settlement to the merchant will happen according to the normal merchant settlement cycle.