Transaction statuses in the pendingURL

When the AUTHORISED result of an Alternative Payment Method (APM) transaction isn't immediately known, we redirect the shopper to your pendingURL.

Transaction status information in the pendingURL shows you:

The overall status of the payment
The reason why the shopper was redirected to your pendingURL

For example, the shopper can be redirected to a pendingURL of the following form:

http://www.merchant.com/pending.jsp?orderKey=ORD00XW01^MERCHANTXB^jsxml219506440&status=ERROR

You can use the transaction status information to manage the pending scenario appropriately. For example, by allowing the shopper to retry or select another payment type if an ERROR, FAILURE, or EXPIRED status is returned.

Transaction statuses in the pendingURL are:

Status	Description
OPEN	The transaction is awaiting action by the shopper. This is the result for any offline payment method.
ERROR	There was a technical problem during the transaction. Some payment method providers also return this response when a shopper has cancelled their transaction.
FAILURE	The payment has been refused. This is an uncommon response because: Most APMs involve pre-funding rather than real-time authorisations Transactions are usually cancelled by the shopper rather than declined by a real-time authorisation
EXPIRED	The shopper session has expired. This status is returned if the shopper initiates a transaction, but does not complete it.

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