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About TrustPay

TrustPay is a real-time bank transfer payment service, which is widely used in the Czech Republic and Slovakia.

To make a payment by using this method:

  1. On the payment page, the shopper selects the TrustPay payment method.

    The shopper is redirected to the TrustPay website.

  2. The shopper selects the bank from which the payment must be made.

    The shopper is redirected to the website of the online bank.

  3. The shopper logs on to the bank and makes the payment.

Payment method properties

The properties for this payment method are described in the following table.

Property Description/ Value

Payment Type

Real-time bank transfer

Countries

Czech Republic and Slovakia

Acceptance Currency and Preferred Currency

  • Czech Republic: CZK
  • Slovakia: EUR

Settlement to Worldpay Currency

  • Czech Republic: CZK
  • Slovakia: EUR

Minimum Amount for a Single Transaction

No minimum

Maximum Amount for a Single Transaction

  • Czech Republic: 5,000 EUR equivalent
  • Slovakia: 5,000 EUR

Direct Refunds (Yes/No)

No

Chargebacks (Yes/No)

Yes. Payments are not guaranteed and a chargeback/dispute process is available to shoppers. There is a risk of chargeback to merchants.

Payment Method Mask

  • Czech Republic: TRUSTPAY_CZ-SSL
  • Slovakia: TRUSTPAY_SK-SSL

statementNarrative (Yes/No)

No

TrustPay: Example XML order