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About DineroMail offline bank transfer

DineroMail is a PSP that offers a range of payment methods in South America and beyond. The DineroMail Bank Transfer method enables merchants to receive payments directly from the bank accounts of shoppers based in Mexico. A shopper does not require an account with DineroMail to make payments by using this method.

The following banks are currently supported:

  • BBVA Bancomer
  • HSBC
  • IXE
  • Santander
  • Scotia Bank

To make a payment by using this method:

  1. On the payment page, the shopper selects the DineroMail Bank Transfer payment method.

  2. The shopper types and confirms their name, email address, and phone number.

    The shopper is redirected to the DineroMail website.

  3. The shopper selects the bank from which the payment must be made, and agrees to the terms and conditions.

    The shopper receives instructions about how to make the payment through their Internet bank.

  4. The shopper completes the payment by logging on to their Internet bank.

During the payment journey, the shopper can optionally log on to their DineroMail account.

Payment method properties

The properties for this payment method are described in the following table.

Property Description/ Value

Payment Type

Offline bank transfer



Default Language


Supported Languages

en and es

Acceptance Currency and Preferred Currency


Settlement to Worldpay Currency


Minimum Amount for a Single Transaction

20 MXN

Maximum Amount for a Single Transaction

31,000 MXN

Direct Refunds (Yes/No)


Chargebacks (Yes/No)

Yes. Payments are not guaranteed and a chargeback/ dispute process is available to shoppers. There is a risk of chargeback to merchants.

Payment Method Mask


statementNarrative (Yes/No)


Payment timetable

After a shopper makes a payment, the payment status is likely to change according to the following table.

Note:  These timelines are for guidance only. All references to days in the table imply working days. Ensure that you account for the bank holidays in the PSP's country and the merchant settlement country.

Action Delay Payment status Notes

Shopper chooses the payment method.



The payment is created in the SHOPPER _REDIRECTED status.

Shopper makes the payment.

X hours or longer


The shopper can make the payment immediately, but is not obliged to do so.

Bank/PSP authorises the payment.

1 day


The payment is authorised the next working day.

The Worldpay Payment service captures the payment.

Less than 1 hour



The Worldpay Payment service clears and settles this payment internally.

7 days



The Worldpay Payment service settles the payment to you.

X days


The settlement to you occurs according to your settlement cycle.

DineroMail offline bank transfer: Example XML orders