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About DineroMail 7eleven and DineroMail Oxxo

DineroMail is a PSP that offers a range of payment methods in South America and beyond. Shoppers can order goods and services online, and use these payment methods at one of the 7eleven or OXXO convenience stores available throughout Mexico. A shopper does not require an account with DineroMail to make payments.

To make a payment:

  1. On the payment page, the shopper selects the DineroMail OXXO or DineroMail 7eleven payment method.

  2. The shopper types their name, email address, and phone number.

    After the shopper confirms these details, the shopper is redirected to the DineroMail website, where they print out a voucher containing a barcode.

  3. The shopper presents the voucher and makes the payment at an OXXO or 7eleven outlet.

  4. During the payment journey, the shopper can optionally log on to their DineroMail account.

Payment method properties

The properties for this payment method are described in the following table.

Property Description/ Value

Payment Type

Post-pay voucher

Country

Mexico

Default Language

en

Supported Languages

es and en

Acceptance Currency and Preferred Currency

MXN

Settlement to Worldpay Currency

USD

Minimum Amount for a Single Transaction

20 MXN

Maximum Amount for a Single Transaction

20,000 MXN

Direct Refunds (Yes/No)

No

Chargebacks (Yes/No)

Yes. Payments are not guaranteed and a chargeback/dispute process is available to shoppers. There is a risk of chargeback to merchants.

Payment Method Masks

DINEROMAIL_7ELEVEN-SSL

DINEROMAIL_OXXO-SSL

statementNarrative (Yes/No)

No

Payment timetable

After a shopper makes a payment, the payment status is likely to change according to the following table.

Note:  These timelines are for guidance only. All references to days in the table imply working days. Ensure that you account for the bank holidays in the PSP's country and the merchant settlement country.

Action Delay Payment status Notes

Shopper chooses the payment method.

0

SHOPPER _REDIRECTED

The payment is created in the SHOPPER _REDIRECTED status.

Shopper makes the payment.

X hours or longer

SHOPPER _REDIRECTED

The voucher expires after 16 calendar days. The shopper can make the payment at any time before the voucher expires.

Bank/PSP authorises the payment.

1 day

AUTHORISED

The payment is authorised the next working day.

The Worldpay Payment service captures the payment.

Less than 1 hour

CAPTURED

-

The Worldpay Payment service clears and settles this payment internally.

7 days

SETTLED

-

The Worldpay Payment service settles the payment to you.

X days

SETTLED

The settlement to you occurs according to your settlement cycle.

DineroMail 7eleven and DineroMail Oxxo: Example XML orders