Change your invoice details

Invoice contact details are used by the Payment Service if we need to contact you regarding an account's invoices. Your invoice details can be viewed via the Invoice Contact Details page.

To change your invoice contact details:

1.       Login to the Merchant Interface using your username and password.

2.       Select the Profile option from the left-hand menu on the Merchant Interface, then select Invoice Contact Details. The Invoice Contact Details page opens. Note that if you have more than one account, and have not yet chosen a merchant code, you are asked to select one before accessing this page.

3.       Add or amend details as appropriate. Note that an asterisk (*) denotes that a field is mandatory and must be completed.  See Page Description -  Invoice Contact Details.

4.       Select the Save all changes button to save any changes.

5.       If the save succeeds, the message: 'SUCCESS: Contact details saved for Merchant Code' is displayed.

6.       If one of the mandatory fields is not completed an error message is displayed giving details of the error. Where error messages are displayed, make the necessary amendment(s) and then select Save all changes button.