Set up a Merchant Support email address for Shopper emails

Use options in the Configuration Details page to set the email address for shopper receipts.

To set up an email notification for this account:

1.       Login to the Merchant Interface using your username and password.

2.       Select the Profile option from the left-hand menu on the Merchant Interface, then select Configuration Details. The Configuration Details page opens. Note that if you have more than one account, and have not yet chosen a merchant code, you are asked to select one before accessing this page.

3.       Navigate to the Email Address Configuration section.

4.       Select the 'Yes' radio button under the Send Automatic Email Receipts for Purchase Payments field.

5.       Enter an email address in the Merchant support Email Address Quoted in Shopper Receipts field to set up this email address in Shopper Confirmation emails sent at AUTHORISED and SENT_FOR_REFUND.

6.       Select the Save button that is displayed within the Email Address Configuration section.